Risa Colander

• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
• Regularly processed accounts payable for the department including end-to-end processing of facility purchase orders and vendor invoices.
• Coordinated services, meetings, and project-organized bids from outside vendors to coordinate and administer projects.
• Updated personnel records using office space Software.
• Developed and maintained a project performance database that tracks overall progress and achievement of milestones using Excel and Google Suite.
• Tracked invoices submitted by consultants and contractors performing services for the program and projects

• Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
• Developed and implemented marketing campaigns targeting donors with a reach of over 2000 subscribers.
• Completed projects in alignment with target deadlines and financial objectives.
• Built and maintained productive relationships with all levels of team members to facilitate timely and accurate reporting functions.
• Developing a working knowledge of resource software, including MailChimp, Neon, and Asana project/donor management software
• Creating and maintaining team organizational and information management systems
• Coordinating and executing mailings
• Producing reports, queries, exports, lists, and mail merges as assigned by the Database Manager
• Maintaining organized, up-to-date donor and gift record files
• Providing general administrative support to the development team, especially Corporate, and Foundation Giving
• Managing all administrative functions, such as calendar management, meeting scheduling and agendas, meeting minutes, vendor and donor correspondence, etc

• Taught monthly workshops centered around basic writing and academic skills
• Tutored over 100 students individually or in groups for writing centered courses
• Assisted students with revising written assignments in terms of content, mechanics, and structure
• Aided students in analyzing and comprehending literature and academic readings.
• Worked with 150 students in the S.E.E.K program (Search for Education, Elevation, and Knowledge), which provides academic and financial services to disadvantaged students
• Provided tutoring services for English and Psychology one-on-one and in groups with 4-6 students per day
• Documented student progress daily and reported to supervisors on a weekly basis; generated monthly progress reports
• Provided feedback and reviewed class material with students by discussing text, reviewing worksheets or other assignments
• Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques
• Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
• Edited and proofread drafts of articles and other documents.

• Prepared Demands, BPs, Notices and other various discovery documents, filed same through online databases (ECourts, etc.) And in-person
• Prepared time sheets for payroll processing, client billing, meeting agendas and correspondence
• Ensured personnel files were up-to-date and maintained records in compliance with requirements
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Drafted and filed orders and pleadings in court.
• Produced content marketing articles pertaining to non-profit organizations and real estate availability
• Maintained company website using W.I.X.

Responded to Due Process Complaints (DPCs) with minimal supervision including identification, collecting, reviewing and preparing documents for settlement or investigation.

• Drafted and submitted Requests for Settlement (RFS) to general counsel, while collaborating with team leaders to ensure the completion and implementation of a case rulings.

• Researched and gathered student information using SESIS and other settlement software in order to provide fair educational services.

• Conducted Level 1 investigations on over 100 students, including the maintenance and building of case files.

• Analyzed data and tracked internal/external documentation to provide detailed reports within a specified timeframe for appropriate response.