Salesforce
RISHALLA GANPAT
Human Resource Manager
New York,NY
Summary
Experienced and dedicated Human Resources Manager with a demonstrated history of implementing effective HR strategies and fostering a positive workplace culture. Seeking a challenging role in human resources where I can leverage my skills in talent acquisition, employee relations, and organizational development to drive business success and employee satisfaction.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sales Support Specialist
MMP Capital
08.2022 - Current
- Increased client retention rates with diligent follow-up on leads, accounts, and contracts.
- Improved order processing efficiency by maintaining accurate records in CRM systems and tracking customer interactions.
- Boosted sales performance by providing timely and efficient support to the sales team.
- Supported successful trade show participation by coordinating logistics, preparing materials, and managing booth setup.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
HUMAN RESOURCES GENERALIST
STRAIGHT LINE SOURCE
01.2020 - Current
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
SUBMISSIONS SPECIALIST
STRAIGHT LINE SOURCE
04.2018 - 01.2020
- Performed regular assessments of applicants' financial status, credit, and property to determine their likelihood of receiving a loan and maintained a daily loan applicant database
- Reviewed customers' submitted information & documentation for underwriting and supported underwriters during issuance, renewal, or cancellation of any policy
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Developed strong client relationships through consistent communication and attentive service.
HEAD OF MARKETING
EXIT REALTY NEXT
07.2017 - 12.2017
- Collaborated with sales teams to develop integrated promotional campaigns that increased overall revenue growth.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed trade show presence, maximizing exposure through eye-catching booth designs and engaging presentations.
- Led a team of professionals for successful product launches and promotions.
Education
Business Administration and Management -
Nassau Community College
Garden City, NY 09.2016 - 05.2018
High School Diploma - undefined
Benjamin N Cardozo
09.2010 - 05.2014
Skills
Area Of Expertise
- Labor Law
- Onboarding
- Staff Retention
- Talent Acquisition
- Support Operations
- Strategy & Planning
- Training & Development
- HR Operations & Administration
- Recruitment and Selection
- Annual Evaluations
- Recruitment Strategies
- Resource Management
- Workforce Management
- Relationship Management
- SEO knowledge
- Internet Marketing
- Candidate Pipeline Management
- Marketing & PR
- Exceptional Communication
- Leadership Skills
- Time Management
References
Personal and professional references are available upon request.
Software
Microsoft
Team Leadership and Collaboration
Strategic Planning
HR Policy Development and Implementation
Compliance Management
Employee Relations/Performance Management
Certification
SHRM
Timeline
Sales Support Specialist
MMP Capital
08.2022 - Current
HUMAN RESOURCES GENERALIST
STRAIGHT LINE SOURCE
01.2020 - Current
SUBMISSIONS SPECIALIST
STRAIGHT LINE SOURCE
04.2018 - 01.2020
HEAD OF MARKETING
EXIT REALTY NEXT
07.2017 - 12.2017
Business Administration and Management -
Nassau Community College
09.2016 - 05.2018
High School Diploma - undefined
Benjamin N Cardozo
09.2010 - 05.2014
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