Rita Starr
Supply,NC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
I lead team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
14
14
years of professional experience
Work History
Retail Stocking Supervisor
Harbor Freight Tools
01.2022 - Current
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Answers customers' questions face-to-face, over the telephone, and explains features and benefits of a wide product range
- Establishes and maintains relationships with customers through effective communication.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, by motivating and sharing knowledge from years of experience in the field.
Merchandising Service Associate
Lowes Home Improvement
03.2022 - 07.2022
- Provided customer service throughout the store
- Completed merchandise resets according to specifications
- Confirmed that product pricing information was correct and visible and replaced any missing pricing labels
- Completed planograms
- Rotated stock, removed damaged products from the shelves and delivered them to the RTM area
Part Owner/Manager over Detail Shop
Power House Car Audio and Detail
02.2017 - 03.2022
- Successfully managed day-to-day operations of detail shop, overseeing a team of3 employees
- Developed and maintained relationships with suppliers, negotiating favorable pricing and ensuring inventory was consistently stocked
- Implemented quality control measures to ensure consistent delivery of high-quality detailing services to clients
- Meeting with service vendors or product suppliers to facilitate delivery
Production Trainer/Tech II
Keurig Green Mountain
10.2010 - 05.2019
- Conducted hands-on training sessions for new production employees on equipment operation, safety protocols, and quality control procedures
- Developed training materials, including manuals and visual aids, to enhance the efficiency and effectiveness of the training program
- Monitored and evaluated trainees’ performance and provided constructive feedback to ensure their successful development
- Assisted in troubleshooting production equipment issues, performing maintenance tasks, and implementing improvement initiatives to enhance overall productivity
Education
Diploma - Business
Burch High
Delbarton, WV06.1990
Skills
- Customer service
- Critical thinking
- Active listening
- Problem resolution
- Customer relations
Timeline
Merchandising Service Associate
Lowes Home Improvement
03.2022 - 07.2022
Retail Stocking Supervisor
Harbor Freight Tools
01.2022 - Current
Part Owner/Manager over Detail Shop
Power House Car Audio and Detail
02.2017 - 03.2022
Production Trainer/Tech II
Keurig Green Mountain
10.2010 - 05.2019
Diploma - Business
Burch High
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