Ritu Suman
Pharmacy Technician
Newman,CA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Skilled Pharmacy Technician offering 11 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
1
1
Language
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Los Banos, CA
12.2009 - Current
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Reviewed and verified customer information and insurance provider information.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Restocked automated medication dispensing equipment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Set up and modified patient profiles in conexus to include current information such as medications and insurance details.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
GED -
Evergreen Valley College
San JoseBachelor of Science - Health Care Administration
Purdue Global
West Lafayette, IN 10.2020 - Current
Pharmacy Technician Certification - Pharmacy Technician Certification
Boston Reed College
San Jose, CA 04.2003 - 06.2003
Skills
HIPAA
Timeline
Bachelor of Science - Health Care Administration
Purdue Global
10.2020 - Current
Certified Pharmacy Technician
Walmart
12.2009 - Current
Pharmacy Technician Certification - Pharmacy Technician Certification
Boston Reed College
04.2003 - 06.2003
GED -
Evergreen Valley College
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