River Clark
Felton,CA
Summary
Relationship-centered professional with experience spanning communications, stakeholder engagement, business development, and operations across client-facing industries. Skilled at building trust, managing high-touch relationships, and coordinating across teams in fast-paced environments. Known for clear communication, professionalism, and a people-first approach to growth, problem-solving, and community engagement.
Overview
11
11
years of professional experience
Work History
Sales Director
Surface Experts
San Francisco
10.2024 - Current
- Launched and scaled a new Bay Area territory from the ground up, generating over $500K in first-year revenue through strategic outreach, relationship development, and community partnership building.
- Acted as primary communication liaison among clients, vendors, technicians, and stakeholders in multifamily, hospitality, construction, and property management industries, enhancing collaboration and project alignment.
- Develop and deliver customized presentations, project proposals, and client-facing communications tailored to varying operational and organizational needs.
- Coordinated high-volume stakeholder communication, scheduling, operational logistics, reporting, and project execution across multiple accounts, ensuring seamless operations and timely deliverables.
- Represent the company at trade shows, networking events, and on-site meetings to strengthen brand visibility and cultivate long-term partnerships.
- Addressed sensitive client situations using a solutions-oriented, relationship-first communication style that fostered trust and transparency, strengthening client relationships.
General Manager
StretchLab
Greenbrae, California
01.2024 - 10.2024
- Led day-to-day operations of a high-volume wellness studio, overseeing client experience, staff coordination, scheduling, and cross-functional communication in a fast-paced environment.
- Cultivated strong relationships with clients, staff, and community partners through proactive communication and personalized support.
- Directed outreach and engagement initiatives that enhanced membership growth and retention while elevating studio’s brand visibility.
- Managed sensitive client interactions and team dynamics with professionalism and empathy, fostering a supportive environment.
- Collaborated across departments to improve operational efficiency, streamline communication workflows, and support organizational goals.
- Ranked among the top-performing studio leaders franchise-wide through a combination of operational leadership, relationship management, and strategic growth initiatives.
General Manager
Club Pilates
Long Beach, California
09.2018 - 01.2024
- Ranked among the top-performing Studio Managers franchise-wide by consistently exceeding operational and revenue performance goals while leading a high-volume wellness business.
- Scaled membership growth from approximately 600 to more than 1,000 active members through strategic outreach, retention initiatives, and community engagement efforts.
- Led studio operations, overseeing staff leadership, scheduling, payroll, reporting, and membership experience to ensure seamless day-to-day performance.
- Cultivated relationships with members, local businesses, and community partners to enhance brand presence and drive client retention.
- Navigated high-touch client situations and team management responsibilities with professionalism, empathy, and strong interpersonal communication.
- Developed operational systems and accountability standards that streamlined processes and elevated client experience.
General Manager/Instructor
HARD Yoga
Huntington Beach, California
01.2018 - 09.2018
- Managed daily operations for a community-focused yoga studio, balancing front-of-house leadership, scheduling, and member support.
- Led beginner and intermediate Vinyasa Flow classes with an emphasis on accessibility, consistency, and member connection.
- Helped grow local studio visibility through community events and relationship-driven member engagement.
- Maintained a welcoming, service-oriented environment while supporting both operational needs and client experience.
Administrative Assistant
UFC Gym
Huntington Beach, California
08.2017 - 12.2017
- Coordinated front-office operations, managing scheduling, client communication, and administrative tasks in a fast-paced fitness environment.
- Organized records and facilitated internal reporting, payroll support, and operational documentation processes.
- Served as primary contact for member inquiries while overseeing daily studio operations.
Paralegal/Bookkeeper
Jason P. Wegis Accountancy
Irvine, California
04.2016 - 12.2016
- Assisted with legal and administrative operations, including case documentation, scheduling, records management, and client correspondence.
- Prepared and organized sensitive legal and financial materials with a strong emphasis on accuracy, confidentiality, and attention to detail.
- Helped track court deadlines, filings, and documentation to support timely case progression and internal workflow organization.
- Managed high-volume phone and email communication while serving as a professional point of contact for clients and external parties.
- Supported attorneys and leadership staff through document preparation, research, and day-to-day administrative coordination.
Legal Assistant
TEC Enterprises
Irvine, California
01.2015 - 04.2016
- Coordinated legal administrative tasks, including document filing, calendar management, and tracking critical court and case deadlines to ensure timely compliance.
- Reviewed and edited written materials for formatting, clarity, and accuracy prior to submission.
- Managed incoming calls, emails, and client inquiries, providing prompt responses in fast-paced office environment.
- Maintained organized records and streamlined day-to-day office workflow across multiple ongoing matters.
Education
Certificate - Flexologist Training Program (PNF Stretching)
StretchLab
08-2024
Certificate - Yoga Therapy, 200-Hr Vinyasa Yoga Teacher Training
HARD Yoga
Huntington Beach, CA12-2017
Bachelor of Arts - Theatre & Music
Eugene Lang College
New York, NY06-2014
Certificate - Guitar Performance
Berklee College of Music
Boston, MA12-2012
Certificate - Real Estate Salesperson Pre-Licensing Coursework
Aceable Agent
05-2026
Skills
- Relationship Management, Community Outreach, Cross-Functional Collaboration, Public-Facing Communication, Conflict Resolution
- Sales Strategy, Team Leadership, Project Coordination, Scheduling & Workflow Coordination, Process Improvement, Event Coordination, Operational Support
- Presentation Development, Written Communication, Administrative Coordination, Reporting & Documentation, CRM & Database Management
- Systems & Platforms
Google Workspace, Microsoft Teams, Excel, Power BI, Procore, Yardi, DocuSign
Timeline
Sales Director
Surface Experts
10.2024 - Current
General Manager
StretchLab
01.2024 - 10.2024
General Manager
Club Pilates
09.2018 - 01.2024
General Manager/Instructor
HARD Yoga
01.2018 - 09.2018
Administrative Assistant
UFC Gym
08.2017 - 12.2017
Paralegal/Bookkeeper
Jason P. Wegis Accountancy
04.2016 - 12.2016
Legal Assistant
TEC Enterprises
01.2015 - 04.2016
Certificate - Flexologist Training Program (PNF Stretching)
StretchLab
Certificate - Yoga Therapy, 200-Hr Vinyasa Yoga Teacher Training
HARD Yoga
Bachelor of Arts - Theatre & Music
Eugene Lang College
Certificate - Guitar Performance
Berklee College of Music
Certificate - Real Estate Salesperson Pre-Licensing Coursework
Aceable Agent