River Hernandez
Port Orange,FL
Summary
I have worked in a couple of job fields, I mostly enjoyed and excelled at customer service jobs, I have experience helping customers over the phone, virtual assistance type work and I have basic computer skills
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Wawa
08.2021 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Target
08.2018 - 05.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Spruce Creek High School
Port Orange, FL06.2017
Skills
- Preparation of Demonstrations
- Account Management
- Customer Relationship Management
- Customer Service
- Presenting Solutions
- Correcting Discrepancies
- Online Chat
Timeline
Customer Service Associate
Wawa
08.2021 - 05.2022
Customer Service Representative
Target
08.2018 - 05.2020
High School Diploma -
Spruce Creek High School
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