Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Riz Hatcher

Oceanside,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
8
years of professional experience

Work History

Business Office Coordinator

Silverado Memory Care
03.2020 - 05.2024
  • Onboarded new hires
  • Provide training for team members
  • Time Clock and Payroll management
  • Created files for new team members
  • Created invoices and processed payment for Vendors
  • Managed calendars for community
  • Assisted in scheduling events
  • New talent recruitment.

ECommerce Lead

BevMo/GoPuff
03.2020 - 10.2021
  • Helped set up new location for a expanding company
  • Delegate tasks in a leadership position
  • Distribute orders to driver partners
  • Keep inventory up to date and stocked correctly
  • Handle any customer inquiries and potential problems
  • Provide guidance and training to new employees.

Teacher/Supervisor

InGenius Summer Camp
07.2018 - 08.2019
  • Taught several classes to students in grades 2nd-7th
  • Taught Photoshop, Computational Thinking, Mobile Game Design, 3D modeling, digital art, math, English
  • Helped supervise children during recess
  • Assisted other teachers in their classrooms
  • Helped coach and assist in sports.

Designer/Engraver

Swanky Badger
11.2018 - 02.2019
  • Worked in Illustrator
  • Engraved various items per customer orders
  • Packed and shipped product
  • Created and customized designs.

Animator/Video Editor

InGenius
08.2018 - 12.2018
  • Animated videos for educational purposes
  • Synced audio with animations
  • Edited videos
  • Provided feedback and ideas for future videos.

Programmer/Designer

01.2016 - 08.2018
  • Created a simple shooting game in two weeks
  • Made a design document for a game concept
  • Created a functional game in ten weeks.

Lead Designer

Star Play Spaces
02.2017 - 10.2017
  • Originally started out as a 3D modeler, but was promoted to Lead Designer
  • Provided creative input on project
  • Drew out concept art of layout, and then did basic models in 3DS max
  • Communicated with another modeler to refine and detail models
  • Adjusted and approved of models being made.

Education

Associate Degree in Game Programming, Development and Design -

Coleman University
01.2018

Mira Costa College

Skills

  • Help Desk/Desktop Support
  • Phone and Email Etiquette
  • UKGpro/Ultipro HR
  • Customer Service
  • Office Management
  • Office Administration
  • Schedule Coordination
  • Budget Planning
  • Scheduling Meetings
  • Document Control
  • Meeting facilitation
  • Expense Tracking
  • Employee Onboarding
  • Operations Management
  • Training and coaching
  • Payroll Processing
  • Account Reconciliation
  • Payroll Management
  • Administrative Support
  • Business recordkeeping
  • Records Management
  • Human Resources

References

Available upon request

Timeline

Business Office Coordinator

Silverado Memory Care
03.2020 - 05.2024

ECommerce Lead

BevMo/GoPuff
03.2020 - 10.2021

Designer/Engraver

Swanky Badger
11.2018 - 02.2019

Animator/Video Editor

InGenius
08.2018 - 12.2018

Teacher/Supervisor

InGenius Summer Camp
07.2018 - 08.2019

Lead Designer

Star Play Spaces
02.2017 - 10.2017

Programmer/Designer

01.2016 - 08.2018

Associate Degree in Game Programming, Development and Design -

Coleman University

Mira Costa College

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Riz Hatcher