Robert Fahie
Center Moriches
Summary
Developed strong interpersonal and problem-solving skills in fast-paced hospitality environment. Proven ability to enhance guest satisfaction and manage diverse needs effectively. Seeking to apply these transferrable skills in new field, contributing to positive and productive workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Bob's Discount Furniture
Riverhead, NY
08.2025 - Current
- Consistently requires learning & updating information relating to stocked furniture in a way possible to effectively communicate to guest about benefits & features of pieces
- Provided accurate product information and pricing details to customers, addressing any concerns or objections effectively
- Trained new team members on sales techniques, product knowledge, and CRM usage for seamless onboarding process
Cashier/Food Runner/Busser
Swordfish Beach Club
Westhampton Beach, NY
06.2024 - 09.2024
- Processed customer transactions accurately and efficiently via POS systems, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers/coworkers
Busboy/Dishwasher
Sunsets at Senix
Center Moriches, NY
06.2023 - 09.2023
- Maintained cleanliness and organization of dining area, ensuring a pleasant and comfortable environment for guests
- Managed dishwashing duties efficiently, maintaining a steady supply of clean dishes and utensils throughout service hours
- Provided exceptional customer service by promptly addressing guest requests and inquiries
Education
Associate's degree - Business Administration
Suffolk County Community College
Riverhead, NY03-2026
High school diploma - undefined
Center Moriches High School
Center Moriches, NY06-2024
Skills
- Exceptional communication
- Guest relations
- Complaint handling
- Feedback collection
- Tech-savviness
- Customer service
- Computer skills
- Detail-oriented
- Product sales
Certification
Driver's License
Languages
English
Timeline
Guest Experience Specialist
Bob's Discount Furniture
08.2025 - Current
Cashier/Food Runner/Busser
Swordfish Beach Club
06.2024 - 09.2024
Busboy/Dishwasher
Sunsets at Senix
06.2023 - 09.2023
High school diploma - undefined
Center Moriches High School
Associate's degree - Business Administration
Suffolk County Community College
Additional Information
Authorized to work in the US for any employer