Robert Caione Jr
Sicklerville,NJ
Summary
Driven and self-motivated college attendee pursuing a degree in Health Sciences and Respiratory Therapy. I am seeking to utilize my interpersonal skills, customer service, and human services expertise. A team player with a strong dedication to providing exceptional client experiences.
Overview
7
7
years of professional experience
Work History
Server
Adelphia
Deptford, NJ
06.2023 - Current
- Conflict management and customer service
- Organized and personable, with experience in fine-dining restaurants
- Strong interpersonal and team-building skills, with a talent for building rapport with customers and colleagues
- Adept at resolving issues quickly before escalation
- Knowledgeable in menu offerings, including gourmet food, spirits, and wine pairings
- Skilled in anticipating guest needs and fulfilling special orders
- Effective multitasking in fast-paced environments while maintaining professionalism
Server
Villaris
Sicklerville, New Jersey
01.2022 - 06.2023
- Consistently achieved high guest check averages through suggestive selling
- Oversaw opening/closing duties and mentored new servers on menu items and company policies
- Assisted colleagues during rush periods to promote teamwork and ensure exceptional service
Customer Service Associate
Chick-fil-A
Sewell, NJ
06.2019 - 09.2022
- Processed guest orders, handled cash, and managed the register efficiently
- Maintained a clean, neat, and safe work environment
- Unloaded and secured products from receiving
- Facilitated customer concerns to management
- Assisted with food preparation and end-of-shift reports
Busser
Bottos Italian Line
Swedesboro, NJ
09.2017 - 05.2019
- Ensured customer satisfaction in an upscale dining facility
- Cleared tables and maintained a clean and organized environment
- Assisted in keeping work areas clean and sanitary
Education
Respiratory Therapy
Rowan University
Glassboro, NJ08-2027
Health Sciences
RCSJ
Sewell, NJ08-2025
Skills
- Liquor, wine, and food service
- Exceptional customer service
- Effective customer upselling
- Team player
- Excellent time management skills
- Conflict management
Timeline
Server
Adelphia
06.2023 - Current
Server
Villaris
01.2022 - 06.2023
Customer Service Associate
Chick-fil-A
06.2019 - 09.2022
Busser
Bottos Italian Line
09.2017 - 05.2019
Respiratory Therapy
Rowan University
Health Sciences
RCSJ
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