Robert Yaw

• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Advised and informed prospective clients on current market activities and conditions.
• Compared recently sold area properties to determine competitive market prices.
• Wrote contracts to outline sales and purchases of properties.
• Negotiated, facilitated, and managed real estate transactions.
• Presented purchase offers to sellers for consideration.

• Consulted with customers to assess needs and propose optimal solutions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Trained and motivated employees to perform daily business functions.
• Managed day-to-day business operations.

• Increased employee performance through effective supervision and training.
• Communicated repair needs to maintenance staff.
• Held Cast members accountable and rewarded them when assignments were completed the Disney way!

Showed guests how great the Vacation Club could be and invited them to an open house!

Maintained a professional appearance and happy demeanor

• Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
• Planned and evaluated recreation and athletic programs with recreation director to support community.
• Provided technical assistance to site leader to help coordinate diverse projects.
• Developed positive and productive relationships with kids, parents and staff.
• Planned daily rotations
• Handled emergency situations in the Water Park
• Responded to guest situations throughout the day.

• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Helped Guests with any problems they were having from finding their car to finding their kid!
• Responded to motor vehicle accidents and filed reports and called for medical assistance if needed.

• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked and verified photo identification prior to granting facility access.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Completed full building and grounds patrols to spot and investigate concerns.

• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Cleaned and straightened work areas to maximize productivity and safety.
• Reported defective products or machinery to supervisor.
• Prepared and boxed or served Pizza.
• Took incoming orders and made sure they were properly made.