Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Certification
Work Availability
Work Preference
Quote
Software
Websites
Languages
Timeline
49
Robbie Austin

Robbie Austin

Rolesville,NC

Summary

Skilled in information technology, aligning tech solutions with customers' strategic IT plans and business goals. Expertise includes telecommunications, project management, product management, hosted services (DRaaS, BCPaaS, UCaaS, SaaS), wireless, IoT, SD-WAN, and fleet generative AI. Passionate about business consulting and driving change, achieving success through proactive customer engagement and a comprehensive business / territory plan. Dedicated to helping clients reduce expenses and leverage digital transformation for a more connected, efficient future.

Overview

17
17
years of professional experience

Work History

Major Account Executive - Eastern NC (ENC)

T-Mobile
07.2022 - Current
  • Managed Commercial mobility initiatives across 60+ zip codes with over 4,000 lines of service
  • Leveraged technologies solutions, such as Fleet Management (AI Camera-based), ELD, Hosted Services, and all things Wireless
  • Achieved 119% of Quota for 2023
  • Awarded Top Sales Performer of the Year (2023)

Account Executive - Eastern NC (ENC)

T-Mobile
07.2021 - 07.2022
  • Managed Commercial mobility initiatives across several sets of zip codes as territory developed in ENC
  • Managed all existing and drove new logo business across all zip codes assigned
  • Leveraged technologies solutions, such as Fleet Management (AI Camera-based), ELD, Hosted Services, and all things Wireless
  • Achieved 125% of Quota for 2023
  • Awarded Top Sales Performer of the Year (2022)

Associate Government Account Manager - Eastern NC and SC

T-Mobile
07.2019 - 07.2021
  • Exceeded quota 200% while managing Government, Education, and Public Safety mobility initiatives in Eastern NC & SC
  • Collaborated with Partners to promote wireless solutions like IoT and Fleet, positioning T-Mobile as a leader in the industry
  • Updated State Contracts and worked on RFPs with Operations and Legal teams to ensure compliance and efficiency

Transportation Mobility - Regional Account Manager - Southeast

Trimble Inc.
07.2018 - 07.2019
  • Managed 150+ trucking customers in the Southeast, exceeding revenue target and churn target
  • Partnered with 24,000+ trucks in North America, generating $12M in annual recurring revenue
  • Solutions Positioned - AI Video Intelligence, IoT, ELD, and TMS - TMW
  • Drove revenue growth and awareness in Video Intelligence (AI) and VAR offerings

Enterprise Sales Executive - Verizon

Field2Base
09.2017 - 07.2018
  • Grew the Verizon Wireless funnel by more than 300%
  • Surpassed monthly Verizon Wireless Knowledge Transfers goals with B2B sales teams
  • Collaborated with F2B Marketing Team on a Verizon Wireless go-to-market strategy for Area / BizCtr

Solutions Architect - IoT Share | Intelligent Track and Trace

Verizon Enterprise Solutions
07.2016 - 11.2016
  • Actively collaborated with BD and Southeast Market to identify, qualify, manage, and close Verizon-Branded IoT Share solutions
  • Utilized Salesforce and market insights to drive customer appointments and grow the Southeast Market IoT Share 2.0 Funnel
  • Partnered with Product Development to gather customer requirements and develop Share 2.0 proposal/RFP document

Vertical Account Manager - Supply Chain

Verizon Wireless
12.2012 - 07.2016
  • Achieved 130% of quota for IoT (ELDs, Asset, etc) and Traditional Activations, driving revenue growth
  • Provided coaching and education to field sales teams on Supply Chain - Transportation, Distribution and Retail challenges and legislation
  • Collaborated with Verizon's Partners to boost Verizon Wireless activations and revenue

Major Accounts Manager - NC State Government

Verizon Wireless
11.2010 - 12.2012
  • Worked with my team to educate them on the State of NC DIT RFP, Procurement, & Gating process
  • Directed mobility strategy and contracts for 13 State of North Carolina Executive Branch agencies
  • Exceeded quota by 151% as Major Accounts Manager for NC State Government at Verizon Wireless
  • Overall ranked #7 Account Manager in Southeast, driving over $2M in new recurring revenue in 2012

Voice Messaging Service Specialist

Office of Information Technology Services
09.2007 - 11.2010
  • Worked with my DIT team through the arduous RFP, Procurement, and Gating process for NC DIT
  • Directed technology and business functions for DIT Managed Voice Messaging services, overseeing five (5) ITS-Owned and two (2) Service Provider platforms with 17,000 users
  • Generated $700K in additional recurring revenue
  • Accountable for technology strategy alignment with State agency objectives and SLAs, driving ongoing solutions progression

Education

B.S. - Business Administration

North Carolina Wesleyan University
01.2001

Skills

  • IT Product Management
  • Finance / Procurement Acumen - SLED
  • Account Management - SLED / Enterprise
  • Request for Proposal
  • Upselling Strategies
  • Negotiation Expertise
  • Sales Forecasting
  • Territory Management
  • Strategic Planning
  • Sales Contracts & Agreements

Accomplishments

Just a few...


  • Collaborated with State of NC Executive Branches to solution over 6,000 devices / IoT with Verizon - DPS, HP, etc.
  • Worked with Office of the Inspector General (Eric Boyette) and Secretary (Tony Tata) to help address their CJIN Data Network decommission.
  • Awarded $2.6M redundant voice mail infrastructure for Office of ITS, now NC DIT.
  • Raising four (4) beautiful daughters.

Affiliations

  • North Carolina League of Transportation & Logisitics (NCLTL)

Interests

  • Exercising
  • Fellowship with Friends and Family
  • Reading - Technology, Business, and Non-Fiction
  • Sharpening the Saw - AI, ML, LLM, etc
  • The Coast of NC - EI
  • Video Gaming
  • 1% Better Everyday

Certification

ITIL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCompany CultureHealthcare benefits401k matchPaid sick leavePaid time offWork from home optionStock Options / Equity / Profit SharingPersonal development programsFlexible work hours

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Software

Salesforce

Microsoft Suite

Electronic Forms - Field2Base / DoForms

Hubspot

Outreach

Languages

English
Full Professional

Timeline

Major Account Executive - Eastern NC (ENC)

T-Mobile
07.2022 - Current

Account Executive - Eastern NC (ENC)

T-Mobile
07.2021 - 07.2022

Associate Government Account Manager - Eastern NC and SC

T-Mobile
07.2019 - 07.2021

Transportation Mobility - Regional Account Manager - Southeast

Trimble Inc.
07.2018 - 07.2019

Enterprise Sales Executive - Verizon

Field2Base
09.2017 - 07.2018

Solutions Architect - IoT Share | Intelligent Track and Trace

Verizon Enterprise Solutions
07.2016 - 11.2016

Vertical Account Manager - Supply Chain

Verizon Wireless
12.2012 - 07.2016

Major Accounts Manager - NC State Government

Verizon Wireless
11.2010 - 12.2012

Voice Messaging Service Specialist

Office of Information Technology Services
09.2007 - 11.2010

B.S. - Business Administration

North Carolina Wesleyan University

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Robbie Austin