Robbie Navarro
Avondale,AZ
Summary
Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
GM
Nature's Medicine
Phoenix, AZ
03.2015 - 01.2024
- Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
- Cultivated relationships with vendors to negotiate favorable terms for the purchase of materials and services.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
Outpatient Registration Clerk
Maricopa Intergrated Health System
Glendale, AZ
05.2003 - 01.2015
- Greeted patients and collected registration forms, insurance cards, and other pertinent information for check-in process.
- Verified patient demographics and insurance eligibility prior to services being rendered.
- Scheduled appointments for follow-up visits as needed.
- Scanned all documents into patient's electronic medical record.
- Accurately entered patient data into the EMR system in a timely fashion.
Education
High School Diploma -
Camelback High School
Phoenix, AZ06-1998
Skills
- Operations Management
- Staff Training and Development
- Organizational Development
- Corporate Communications
Certification
- AZDHS FACILITY AGENT 5/30/2025
Timeline
GM
Nature's Medicine
03.2015 - 01.2024
Outpatient Registration Clerk
Maricopa Intergrated Health System
05.2003 - 01.2015
High School Diploma -
Camelback High School
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