Robert Anders
Whittier,NC
Summary
Well-rounded Inside Sales Coordinator with many years spent working with highly successful teams. Dedicated professional with terrific organizational, time management, and issue resolution talents. Experienced working in high-volume, high-pressure call centers.
Innovative professional and outstanding food background and extensive knowledge of all kitchen equipment. High-energy leader emphasizing healthy dishes made with local ingredients. Creatively builds exciting meals to satisfy discerning customers.
Overview
40
40
years of professional experience
Work History
Senior Cook
Tribal Gaming Commission Enterprises
Cherokee , NC
2011.02 - Current
- Prepare food, using industry-standard techniques and equipment in compliance with established recipes and standards. Lead the work crew in the completion of any assigned task and successfully direct food production on the line as well as in the back kitchen in the absence of a chef.
- Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
- Perform lead skills and be able to work any position in assigned kitchen
- Ensure products meet all recipe standardsProvide the highest quality of service to customers and associates at all times
- Responsible for maintaining proper production levels
- Maintain integrity with food and labor controls
- Protect all company assets in regard to waste, breakage, and theft
- Direct and train all cook I’s and cook II’s
- Complete daily shift checklist that is verified by leader before leaving
Inside Sales Coordinator
Dixie Packing and Gasket/ Industrial Resource Sol
Lithia Springs , GA
1999.01 - 2008.01
- Provided technical support to internal teams regarding product specifications and pricing structures.
- Coordinated and maintained customer accounts, including orders, payment processing, and order tracking.
- Analyzed customer feedback to identify areas of improvement in service delivery.
- Assisted in preparing quotations for customers based on their requirements.
- Responded promptly to customer inquiries regarding products, services, availability, delivery times.
- Identified opportunities for process improvements within the inside sales department.
Outside Sales Representative
Trac Enterprises
Cherokee , GA
1998.01 - 1999.01
- Maintained knowledge of current product offerings and pricing structures.
- Generated leads through cold calling, networking events, referrals.
- Developed and maintained relationships with clients to ensure repeat business.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Provided training sessions for new staff members on sales processes and procedures.
- Researched potential clients, identified decision makers and developed relationships with them.
- Met regularly with team members to discuss progress towards goals.
- Created customized presentations for prospective clients based on their needs.
Inside Sales Engineer
Diversified Pump Tech
Atlanta , Ga
1990.01 - 1998.01
- Researched industry trends, customer needs, and product capabilities to identify potential areas of growth for the business.
- Negotiated contracts with vendors to secure favorable terms for product purchases.
- Identified new markets for company products by conducting market research surveys.
- Consistently exceeded monthly sales goals set by management.
- Generated leads by researching prospective clients online and contacting them via phone or email.
- Worked closely with outside sales reps to coordinate efforts between departments.
- Conducted market research on competitive products and pricing to ensure competitive edge in the marketplace.
- Analyzed customer data to determine buying patterns and develop targeted marketing strategies accordingly.
- Prepared quotes for custom orders based on requested specifications from customers.
Inside Sales Representative
Linster Mahx F
Stone Mountain , GA
1985.01 - 1990.01
- Maintained detailed records of customer interactions, orders and account status updates.
- Provided training sessions for new employees on company policies, procedures and best practices.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Conducted outbound calls to existing clients to upsell products or services.
- Followed up on pending orders and inquiries in a timely manner.
- Provided customers with product information, pricing and availability.
- Assisted in resolving customer complaints in a prompt manner.
Education
Pre College
Sprayberry High School
Marietta, GA1979-06
Some College (No Degree) - Education
Kennesaw College
Kennesaw GaSome College (No Degree) - Core Curriculum
Dekalb Community College
Decatur, GASkills
- Sanitation Procedures
- Knife Skills
- Grilling Techniques
- Kitchen Management
- Baking techniques
- Sauce preparation
- Kitchen Staff Management
- Waste Reduction
- Staff Training
Affiliations
- Fly fishing
- Fly tying
- Hunting
Timeline
Senior Cook
Tribal Gaming Commission Enterprises
2011.02 - Current
Inside Sales Coordinator
Dixie Packing and Gasket/ Industrial Resource Sol
1999.01 - 2008.01
Outside Sales Representative
Trac Enterprises
1998.01 - 1999.01
Inside Sales Engineer
Diversified Pump Tech
1990.01 - 1998.01
Inside Sales Representative
Linster Mahx F
1985.01 - 1990.01
Pre College
Sprayberry High School
Some College (No Degree) - Education
Kennesaw College
Some College (No Degree) - Core Curriculum
Dekalb Community College
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