Sales Agent
Digital Market Media, Inc
06.2021 - Current
- Tweaked sales scripts to better target the needs of specific people
- Pushed my team to achieve and exceed sales goals
- Coached and mentored struggling agents
- Was in charge of training and developing new sales agents in terms of products, selling techniques, and company procedures
- Collaborated with managers and supervisors on campaign planning, implementation, and evaluation
- Answered 400 inbound calls per shift and generated quotes for callers by providing product and service information
- Asked appropriate open-ended questions to discover prospects' needs and requirements