Robert Baxter

Work History

Experience , Associate Director

Abounding Prosperity Inc

01.2022 - Current

45+hrs/week
Responsible for the day-to-day administration of federal, state, and locally funded projects dedicated to preventing HIV/AIDS in Dallas County, Texas
Develop strategic long-term program expansion goals and budgets with the CEO
Provide leadership to and manage the efforts of program staff to ensure appropriate support of all departments
Develop and implement strategies that will maximize the synergies among program areas and grow and further develop API’s proven programs
Develop and enhance collaborations with community providers, national and state programs, funding agencies, and other relevant entities to ensure access to scientifically sound information
Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards
Develop and implement a system to evaluate the skill, experience, and professional development needs of program staff
Work with staff to develop objective performance measurements that ensure consistent, high-quality evaluation and goal setting for all employees
Implement a professional development program to address employee experience and skill gaps
Ensure all prevention and intervention activities are consistent with federal, state, and local regulations and funder requirements
Develop, implement, direct, and evaluate HIV programs targeting populations at highest risk for acquiring HIV, including gay men, Black gay/Bi/SGL men, -cis and transgender women, IDU, and youth
Monitor program activities regularly and conduct an annual evaluation according to the program evaluation framework.

Communicable Disease Program Manager

Department of State Health Services

02.2019 - 09.2021

40+hrs/week
Responds and takes actions directly related to COVID-19; actions included but not limited to epidemiology investigation, Strategic National Stockpile Personnel Protective Equipment distribution, FEMA Resource coordination, testing sites and supplies coordination, and planning and conducting COVID19 Vaccine Clinics
Plans, organizes, directs, controls, and coordinates all program elements within the Communicable Disease Programs: Immunization and Vaccine Preventable Disease, Human Immunodeficiency Virus, and Sexually Transmitted Disease Program ( HIV/STD), Tuberculosis Control and Elimination ( TB) and Zoonosis Control
Conducts ongoing analysis to evaluate productivity, efficiency, and/or effectiveness of programs; develop and implement systems and procedures for improving cost-effectiveness/productivity
Effectively communicates with employees at all levels of the organization for the purpose of eliciting necessary information, feedback, and suggestions
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes
Develops educational materials and conducts educational activities for multiple locations within the health care system
Creates/develops action plans to ensure the elimination of identified deficiencies cited or improvements
Establishes performance standards and evaluates the performance of subordinate supervisors
Develops and recommends policy; organizes and carries out specific programs, evaluates and recommends changes in methods of operations
Performs advance managerial work overseeing and directing the operations, strategies and activities for all the communicable disease programs in Public Health Region 2/3
Supervises, staff or technical work which includes study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures
Prepares written communications and oral presentations
Experience in managing the function of the work to be performed
Experience which includes leading, directing and assigning work of personnel
Oversees implementation and monitor automated programs that capture workload data for use in short and/or long-range plans for facility, which impacts resource distribution and/or budget projections
Provides supervision of all the Communicable Disease full time employees, and COVID-19 contracted staff, interview candidates for positions in the unit, recommend appointment, promotion, or reassignment to such positions
Provides technical/administrative support to all section chiefs and staff; promote better utilization of management principles and practices in all units and/or clinics
Develops both long and/or short-range plans for the Communicable Disease Programs; participates in the analyzes, interpretation of workload and other data used in resource planning
Ensure programmatic performance measures are met including, but not limited to coordinating with the Public Health Nursing Program to ensure the attainment of state and federal goals
Advises senior leadership concerning medical center policies, procedures, and resource allocation
Formulates and issues policies through the Director relating to administrative matters
Serve on various facility strategic planning committees and management of on-site meetings
Develops, evaluates, and modifies organizational structure and/or systems to achieve program goals
Plans, organizes, and directs the utilization of financial and/or staff resources; manage and integrate data on i.e., expenditures, cost containment, operational polices, supplies/equipment, overhead and other resources factors
Manages the activities of 4 Communicable Supervisors, team leads, and direct report staff to include the maintenance of employee evaluations, performance plans, tasks and standards, leave and travel schedules
Develops, interprets, applies and/or integrates objective criteria/acceptable standards for use in monitoring activities; ensures quality assurance issues pertaining to the Service are documented and appropriate follow-up action occurs
Oversees and directs all administrative activities related to filling job vacancies to maintain trained technical staff
Duties include job postings, screening applications, conducting interviews, hiring recommendations, and training plans
Coaches, counsels, and carries out disciplinary actions as per DSHS personnel policy
Establishes goals, objectives, and priorities for the regional preparedness programs to execute and fulfill the Centers for Disease Control Cooperative agreement work plan
Plans and directs response activities for infectious disease outbreaks, and other disease outbreaks causing significant morbidity and/or mortality to include staff and resources
Oversees and directs the epidemiological, surveillance, planning and response activities to include the activation of the Regional Operations Center in response to infectious disease outbreaks, all hazard emergencies, bioterrorism events, public health emergencies, and other related communicable diseases emergency response and related initiatives
Ensures internal systems and procedures for carrying out the organization's administrative functions meet the requirements of balancing costs, benefits, productivity, efficiency, and effectiveness
Initiates, plans, directs, and/or participates in special studies and projects in areas such as resource utilization, personnel management, logistical support, knowledge management, readiness programs
Develops effective relationships and networks of communication with local health departments, offices of emergency management and regional stakeholders to promote teamwork and collaboration on public health preparedness and response activities
Develops and recommends policy; organizes and carries out specific programs, evaluates and recommends changes in methods of operations
Provides guidance to team members in the collection, computerization, analysis, evaluation and distribution of communicable disease data, ongoing tracking systems and community needs assessments
Work in collaboration with local health departments to determine resource needs and appropriate public health control measures
Plans and directs the administrative and budgetary responsibilities to include budget development and evaluation of all budget requests/ Identified and secured much needed educational/outreach materials spent budget down to less than 1% exceeding state expectation of 3%
Establishes goals, objectives, and priorities for the regional preparedness programs to execute and fulfill the Centers for Disease Control Cooperative agreement work plan/ completed first state emergency response exercise
Oversees the active, syndromic, sentinel surveillance activities/reporting systems in collaboration with DSHS central office programs and local health departments (LHD’s)
Acts as Health care System Health Insurance Portability and Accountability Act (HIPAA) Officer; represents, speaks for Public Health Region (PHR) 2/3 makes decisions related to the HIPAA Compliance
Provides formal updates to PHR 2/3 Leadership including but not limited to Deputy Regional Director and Regional Medical Director on the progress towards the completion of causation and corrective action plans for the Communicable Disease Program
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes
Provides guidance to LHD’s in conducting timely and effective disease surveillance activities and epidemiological data analysis
Represents the program, Regional Medical Director, at meetings, hearings, conferences, seminars, and committees on preparedness activities or related public health issues as a technical resource on infectious diseases
Develops effective relationships and networks of communication with local health departments, offices of emergency management and regional stakeholders to promote teamwork and collaboration on public health preparedness and response activities
Performs as the historian, responsible to ensure timely, complete, and accurate capture and cataloging of significant historical data, and generation of required reports
Serve as the principle facilitator for regional communicable disease and response to coordinate the Agency's preparedness program in collaboration with external Federal agencies and internally within Department of State Health Services (DSHS) to continuously improve planning, training and exercising readiness of Public Health Region 2/3 to enhance the agency’s ability to respond to any event through effective planning, adequate responder training and conducting response exercises to build and assess response capabilities
Oversees the development, maintenance and implementation of Communicable Disease for Public Health Region 2/3 emergency response operational plans, protocols, standard operating procedures (SOPs) and guidance that provides an effective, organized, coordinated and orderly Agency response to public health incidents
Possess expert knowledge of and demonstrated skills in federal, state, and local planning, the Incident Command System (ICS), the National Incident Management System (NIMS), the National Response Framework (NRF) and its associated Annexes and other federal interagency policies, guidance, and procedures.

Program Supervisor

11.2017 - 02.2019

40+hrs/week
Over sees daily health service activities, including human resources, patient administration, fiscal management, and medical facility management
Plans, organizes, directs, controls, and coordinates all program elements within the Human Immunodeficiency Virus and Sexually Transmitted Disease department
Manages the department’s business office administration, call center, and outpatient clinics
Directs work to be accomplished by the surveillance and public health staff ensuring each is developed and implemented according to applicable regulations
Oversees and or participates in the development of guidelines, procedures, and policies at the state and regional level
Promote early detections and coordinates an integrated effective response to infectious conditions of public health significance
Ensure that appropriate educations and training on goals and objectives are provided to clinical staff
Develops guidelines and implements policies and protocols to improve the quality of health information collected
Acts as Health care System Health Insurance Portability and Accountability Act (HIPAA) Officer; represents, speaks for Public Health Region (PHR) 4/5 makes decisions related to the HIPAA Compliance
Provides formal updates to PHR 4/5 Leadership including but not limited to Deputy Regional Director and Regional Medical Director on the progress towards the completion of causation and corrective action plans for the Communicable Disease Program
Conducts internal special studies, reviews and audits in the Health Care System related to Compliance and Business Integrity functions
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes
Provides guidance to LHD’s in conducting timely and effective disease surveillance activities and epidemiological data analysis
Effectively communicates with employees at all levels of the organization for the purpose of eliciting necessary information, feedback, and suggestions
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes
Creates/develops action plans to ensure the elimination of identified deficiencies cited or improvements
Ensure timely preparation of approved program reports/documents prior to releasing to partnering agencies or stakeholders
Partner with community-based organizations, correctional facilities and other community stakeholders that work with high-risk populations
Interprets, implements, and administers laws, procedures, regulations and directives pertaining to Center of Disease Control, regional, and state agencies
Serves as the subject matter expert and problem solver for Public Health Region 4/5 HIV/STD program
Coordinates health services activities and liaison with local healthcare agencies and civilian healthcare organizations
Provides medical management and advisory services that contribute substantially to the plans, policies, decisions, and objectives of senior management
Provides supervision of the HIV/STD full time employees, interview candidates for positions in the department, recommend appointment, promotion, or reassignment to such positions
Oversees implementation and monitor automated programs that capture workload data for use in short and/or long-range plans for the department, which impacts resource distribution and/or budget projections
Conducts ongoing analysis to evaluate productivity, efficiency, and/or effectiveness of programs; develop and implement systems and procedures for improving cost-effectiveness/productivity
Manages all health services activities, including plans and operations, executive management, medical support of expeditionary rapid response team missions, education and training, human resource management, financial management, department logistics, medical readiness management, medical information systems and technology management
Establishes performance standards and evaluates the performance of subordinate
Formulates and issues policies through the Director relating to administrative matters
Develops, interprets, applies and/or integrates objective criteria/acceptable standards for use in monitoring activities; ensures quality assurance issues pertaining to the Service are documented and appropriate follow-up action occurs
Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.

Field Operations Manager

Dallas County Health and Human Services

09.2014 - 10.2017

40+hrs/week
Supervises and evaluates supervisory staff, to include developing interviewing, and counseling skills provides training, education, and technical assistance
Establishes objectives for the program, develop protocols and appointment systems, as well as assists in planning, analyzing, developing, and coordinating disease intervention services in the agency
Generates various reports as required by local and state Centers for Disease Control, and other applicable agencies, and develops budget proposals and recommendations
Administers quality assurance programs; conduct field audits, analyzes epidemiologic workload managed by subordinate supervisors; determine training needs, and provide guidance and directives
Plan and participates in disease intervention related research projects and review current STD intervention literatures
Monitor surveillance systems to ensure STDs are reported timely, ensures that policies related to confidentiality and sensitivity of patient information are strictly followed, assesses problems, and recommends corrective actions
Prepared, compiled, coordinated, published, distributed, maintained, and implemented guidance for the program
Maintained a close relationship between operations, logistics and support organizations to enhance support of the health department mission
Provides supervision of the HIV/STD full time employees, interview candidates for positions in the department, recommend appointment, promotion, or reassignment to other positions
Develops and implements a variety of correspondence and other documentation I.e., formal letters, position papers, reports, briefings, policies and plans in alignment with Health Care System policies, Public Health directives and program handbooks and the requirements of various regulatory and accrediting organizations
Responses to and prepares for external reviews by regulatory agencies or fact-finding Investigations requested by Health Care System leadership, in response to a call or concern voiced by an employee or patient
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes.

First Line Supervisor

Dallas County Health and Human Services

08.2012 - 09.2014

Supervises and evaluates Disease Intervention Specialist staff to ensure timely follow-up and management of all reportable sexually transmitted diseases occurring in the community
Supervises and evaluates staff interviewing skills, counseling methodologies and partner notification skills are developed to enhance intervention
Analyzes workload for training needs, provide guidance and direction, and initiate disciplinary actions as required
Completes required statistical reports for the county, state and other applicable agencies
Assists in establishing objectives for the program and develop and coordinates disease intervention services for the department
Develops and implements a variety of correspondence and other documentation I.e., formal letters, position papers, reports, briefings, policies and plans in alignment with Health Care System policies, Public Health directives and program handbooks and the requirements of various regulatory and accrediting organizations
Responses to and prepares for external reviews by regulatory agencies or fact-finding Investigations requested by Health Care System leadership, in response to a call or concern voiced by an employee or patient
Gathers, analyzes, and processes information into a useful format for decision making and program recommendations and changes
Applies qualitative and quantitative analytical techniques to raw data gathered from Public Health data sources and produces complex reports used for making improvements to business operations.

Summary

Overview

Work History

Experience , Associate Director

Communicable Disease Program Manager

Program Supervisor

Field Operations Manager

First Line Supervisor

Education

Master of Arts -

Bachelor of Science - Psychology

Skills

Timeline

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