Robert Beckwith
DeWitt,MI
Summary
Over the last 22 years, I have built relationships, built my book of business, given exemplary customer service, collaborated with colleagues, and learned a multitude of skills. As a sales professional, I have consistently been at the top of the sales board, if not the top sales professional, month in and month out, trained new hires to respect the craft, constructed my own deals, problem-solved, protected the customer as well as the dealerships that I represented, and made so many friends among colleagues. Selling to businesses, as well as the general public.
As a Business Manager, I have taken care of the official state and federal paperwork, protected my customers and the dealerships, and sold intangible products.
Before then, I worked in customer service from fast food to sales clerk. I also have experience and skills in loss prevention, managing the floor and flow in a factory leading and directing over 30 people, selling and using and educating customers on concrete products of every kind.
Overview
13
13
years of professional experience
Work History
Sales Professional/Business Manager
Morrie's Grand Ledge Ford Lincoln
Grand Ledge , MI
07.2012 - Current
- Negotiated pricing contracts with clients for optimal profitability.
- Scheduled automotive deliveries with vendors and customers.
- Provided test drives to potential customers to demonstrate vehicle operation and performance capabilities.
- Answered customer inquiries regarding product features, pricing, and availability.
- Participated in promotional events such as car shows or conventions to promote the dealership's brand image.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained up-to-date database of sales contacts and customer information.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Consistently exceeded quotas by pursuing and closing sales.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Skills
- Client presentations
- Sales expertise
- Sales presentations
- Objection handling
- Sales and marketing strategies
- Performance tracking
- Sales analytics
- Sales software proficiency
- Deal structuring
- Customer relationship building
Affiliations
- Basketball twice a week
- Golf when I can
- Avid sports fan
- Motorcycle enthusiast
Accomplishments
- Top of the leaderboard month in and month out...most of the time I am the Top Sales Professional
- Master Certified for Ford and Lincoln products
- Sales Professional of the month many times
Timeline
Sales Professional/Business Manager
Morrie's Grand Ledge Ford Lincoln
07.2012 - Current
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