Robert Brown
Austin,TX
Summary
Results-driven multi-unit manager with a proven track record in leading teams to achieve objectives within high-volume, fast-paced environments. Strategic leader with superior communication and delegation abilities, dedicated to improving sales, service, and employee experience. Demonstrated expertise in building strong relationships, managing logistics, and executing successful pricing and negotiation strategies.
Overview
16
16
years of professional experience
Work History
Area Manager
PGW Auto Glass
03.2023 - 11.2023
- Promoted to Area Manager after American Glass Distributors was purchased by PGW Auto Glass.
- Conduct training sessions to educate employees on best practices and procedures, driving efficiencies and profitability.
- Supervise five branches and managers, ensuring compliance with asset maintenance, employee safety, and sales reporting requirements.
- Control expenses and improve profitability by analyzing and managing up to 14 P&Ls for each branch.
- Evaluate analytics reports to assess performance, identify areas for improvement, and implement strategic changes.
- Lead monthly safety meetings to promote and enforce best practices across all locations.
Branch Manager
American Glass Distributors
10.2007 - 03.2023
- Ensured cost control and built profitability by studying branch P&L monthly.
- Increased sales by an average of 12% annually over 16 years through professional customer interactions in
multiple areas, particularly in will-call. - Engaged up to 20 employees in business processes with positive motivational techniques.
- Recruited and hired talented employees with applicable strengths to improve organizational strategies and strengths.
- Utilized analytics reports to assess pricing in multiple locations and created programs to actively address pricing issues.
- Assisted in setting over 200 customer terms and effectively followed through with collection processes
Education
Bachelor of Arts And Sciences -
Texas Tech University
Lubbock, TX05.2007
Skills
- Problem Resolution
- Financial Acumen
- Inventory Control
- Account Management
- Employee Development
- Pricing/Negotiations
- Logistics
- Analytics Applications
- Vendor Relationship Management
- Sales Expertise
- Recruiting
- Operational Efficiency
Timeline
Area Manager
PGW Auto Glass
03.2023 - 11.2023
Branch Manager
American Glass Distributors
10.2007 - 03.2023
Bachelor of Arts And Sciences -
Texas Tech University
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