Robert Brozyna
Buffalo,NY
Summary
Dynamic professional with a proven track record at Wegmans, excelling in exceptional customer service and cash handling. Leveraged strong work ethic and guest engagement skills to enhance customer satisfaction and loyalty, demonstrated ability to multitask and maintain professionalism, significantly contributing to team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
New York Beer Project
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Landscaper
Town Of Orchard Park
10.2022 - 07.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed debris and waste from outdoor areas.
Cashier
Wegmans
05.2019 - 09.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Business
Xavier University
Cincinnati, OH05-2026
No Degree - Business
University of Mississippi
University, MS05-2026
High School Diploma -
Orchard Park High School
Orchard Park, NY06-2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Menu Memorization
- Food Running
- Sales expertise
- Sales Techniques
- Table Bussing
- Allergy awareness
- Food sales and promotion
- Order Management
Accomplishments
Merit Role in High School.
Went to States for hockey Senior year of High School.
Was in DECA - Distributive Education Clubs of America.
Played High School and Travel hockey from age 3 to 19.
Worked during and through Covid.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Server
New York Beer Project
05.2023 - Current
Landscaper
Town Of Orchard Park
10.2022 - 07.2024
Cashier
Wegmans
05.2019 - 09.2022
No Degree - Business
Xavier University
No Degree - Business
University of Mississippi
High School Diploma -
Orchard Park High School
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