Robert Bussey
Hoover,AL
Summary
Dynamic professional with a proven track record at Publix, excelling in customer service and AutoCAD drafting. Demonstrated ability to enhance customer satisfaction and streamline design processes, achieving increased efficiency and productivity. Skilled in team collaboration and time management, with a strong work ethic and integrity.
Overview
1
1
year of professional experience
Work History
Cashier
Publix
11.2022 - 05.2023
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
AutoCAD Drafter
Thompson Fabrication
05.2022 - 08.2022
- Consulted with architects and vendors regarding project scope and milestone dates.
- Streamlined design processes and improved team productivity through consistent drafting standards.
- Developed comprehensive drawing sets, ensuring seamless integration between architectural, structural, and MEP components.
- Created, printed, and modified drawings in AutoCAD.
Education
Bachelor of Science - Business Administration And Management
Furman University
Greenville, SC05-2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- AutoCAD Shortcut Commands
- Team Collaboration
- 2D Drafting Proficiency
- Strong Communication Skills
National Honor Society, Peer Helper, and High School Football Captain
I was able to be in the National Honor Society by being very strong academically through my time in high school; I was a peer helper by excelling in being a helper for the students in need at my high school, finally, I was able to show my leadership skills during my time as a high school football captain.
Timeline
Cashier
Publix
11.2022 - 05.2023
AutoCAD Drafter
Thompson Fabrication
05.2022 - 08.2022
Bachelor of Science - Business Administration And Management
Furman University
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