Robert Causey
Dallas,TX
Summary
Hardworking and passionate job seeker with strong communication skills eager to secure an internship. Ready to help team achieve company goals. Motivated to learn and grow as a professional.
Overview
4
4
years of professional experience
Work History
Server
Crickets Bar & Grill
03.2023 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
To-Go Server
Pappas Delta Blues Smokehouse
06.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Cashier
Dicks Sporing Goods
05.2020 - 10.2020
- Among the top three cashiers for selling protection plans and company credit cards.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Team Member
Chic-Fil-A
05.2019 - 09.2019
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Maintained quality assurance and customer satisfaction objectives.
Education
BBA - Business Administration
University of Oklahoma
Norman, OK05.2026
High School Diploma -
Trinity Christian Academy
Addison, TX05.2021
Skills
- Order Management
- Suggestive Selling
- Training and Mentoring
- Item Promotion
- Strong multitasking
- Problem-solving
- Customer Service
- Collaboration and teamwork
Timeline
Server
Crickets Bar & Grill
03.2023 - 06.2023
To-Go Server
Pappas Delta Blues Smokehouse
06.2022 - 08.2022
Cashier
Dicks Sporing Goods
05.2020 - 10.2020
Team Member
Chic-Fil-A
05.2019 - 09.2019
BBA - Business Administration
University of Oklahoma
High School Diploma -
Trinity Christian Academy
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