Robert Chronister
Houston,TX
Summary
Accomplished Hospitality Specialist dedicated to cultivating and sustaining a skilled team that elevates guest experiences, boosts employee retention, and drives business growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Bar Manager
Mo's Irish Pub
Houston, TX
03.2024 - Current
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
- Maintained a comprehensive knowledge of current industry trends to stay ahead of competition and offer an exceptional experience for guests.
- Developed productive relationships with vendors to secure competitive pricing on high-quality products.
Bartender/Shift Manager
George Bar
Houston, TX
04.2021 - 01.2024
- Streamlined weekly shift allocations by applying personality insights and bar proficiency.
- Nurtured bar staff skills through strong relationships and targeted communication efforts.
- Contributed to schedule planning, aligning general staff availability with business requirements.
General Manager
Crocker Bar BASA Investments
Houston, TX
12.2017 - 02.2021
- Generated thirty percent revenue increase through enhanced loss prevention measures and efficient crowd management.
- Handled comprehensive daily bar operations, managing inventory, ordering supplies, and maintaining equipment.
- Administered staffing processes including hiring, training programs, scheduling staff, and addressing disciplinary issues.
- Created multiple large-scale events incorporating set designs, sound installations, lighting effects, and professional entertainers.
General Manager
Rehab Sports Bar/The Wine Room
Houston, TX
01.2016 - 12.2017
- Led comprehensive opening process involving floor planning, bar design, kitchen layout, and lighting execution.
- Crafted affordable food and bar menus aimed at increasing sales.
- Supervised daily bar operations encompassing inventory oversight, ordering systems, equipment maintenance, and marketing strategies.
- Developed and upheld a curated wine list along with a diverse liquor selection.
Emergency Medical Technician – Basic
Bay Star EMS
Baytown, TX
08.2014 - 05.2016
- Executed all station and field duties for transfer and emergency response services within EMT-B scope of practice.
Lead Bartender
JR’s Bar and Grill
Houston, TX
05.2007 - 11.2013
- Provided top-tier customer service amid high-pressure scenarios.
- Led training sessions for new personnel to foster skill development.
- Showcased leadership qualities and adept problem-solving throughout employment.
- Handled bi-weekly payroll and contract employee payouts efficiently.
Education
Emergency Medical Technician Basic -
Cypress Creek EMS
Spring, TX06.2014
Biomedical Sciences - undefined
Texas A&M University
College Station, TX05.2003
Skills
- Sanitation standards
- Employee scheduling
- Menu development
- Supply ordering
- Cost control
- Bar design
- Problem solving
- Customer service
- Relationship building
- Team collaboration
Certification
- Texas Alcohol and Beverage Commission
- January 2023
- Houston, TX
Timeline
Restaurant Bar Manager
Mo's Irish Pub
03.2024 - Current
Bartender/Shift Manager
George Bar
04.2021 - 01.2024
General Manager
Crocker Bar BASA Investments
12.2017 - 02.2021
General Manager
Rehab Sports Bar/The Wine Room
01.2016 - 12.2017
Emergency Medical Technician – Basic
Bay Star EMS
08.2014 - 05.2016
Lead Bartender
JR’s Bar and Grill
05.2007 - 11.2013
Biomedical Sciences - undefined
Texas A&M University
Emergency Medical Technician Basic -
Cypress Creek EMS