Robert Cook
Westland
Summary
Dynamic insurance agent with a proven track record at Role Insurance Agency Corporation, excelling in customer service and policy renewals. Skilled in educating clients on coverage needs and cross-selling products, fostering trust and loyalty. Licensed professional with a commitment to ethics and a focus on achieving sales targets through effective communication.
Overview
23
23
years of professional experience
Work History
Insurance Agent
Role Insurance Agency Corporation
07.2016 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Insurance Agent
Look Insurance Agency
06.2002 - 06.2016
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
Education
Varied
John Glenn High School
Westland Mi06-1985
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Auto insurance
- Policy writing
- Policy renewals
Timeline
Insurance Agent
Role Insurance Agency Corporation
07.2016 - Current
Insurance Agent
Look Insurance Agency
06.2002 - 06.2016
Varied
John Glenn High School
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