Robert Croissy
LAUREL,Delaware
Summary
Proven leader in sales and team management, notably at Adidas, where innovative strategies boosted golf sales significantly. Expert in fostering collaborations and training teams, blending critical thinking with creativity to exceed sales targets. Excelled in enhancing customer satisfaction and operational efficiency through effective decision-making and organizational skills.
Overview
8
8
years of professional experience
Work History
Sales
Adidas
2021.10 - 2023.04
- Increased golf sales by developing and implementing effective sales strategies.
- Drove sales performance by implementing effective sales strategies and coaching sales team members on best practices.
- Increased equipment sales by developing and implementing strategic sales plans tailored to customer needs.
- Targeted multifamily owners with polished sales presentations to reach full sales potential.
Parts Sales
Auto Zone
2020.07 - 2021.09
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Trained team members in successful strategies to meet operational and sales targets.
Manager
Zumiez
2015.05 - 2020.07
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
James M Bennett High
Salisbury MD05.2016
Skills
Communication
Training
Patience
Team Work
Collaborations
Active listening
Critical thinking
Decision Making
Creativity
Organization
Languages
Creole
Native or Bilingual
Timeline
Sales
Adidas
2021.10 - 2023.04
Parts Sales
Auto Zone
2020.07 - 2021.09
Manager
Zumiez
2015.05 - 2020.07
High School Diploma -
James M Bennett High
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