ROBERT DAWSON JR
Columbus,Ohio
Summary
Highly motivated and energetic salesperson with a strong sales background. Adept at building relationships and retaining clients. Skilled in strategic negotiation, deal closure, and driving sales growth. Utilizes social media and internet marketing to consistently network and follow up. Meets aggressive sales quotas while maintaining integrity and delivering exceptional customer service. Demonstrates a natural sense of urgency and a passion for cars and trucks. Successfully manages multiple initiatives to achieve sales objectives in a fast-paced, competitive environment. Additionally, a dedicated customer service professional with a strong understanding of service delivery and proven multitasking abilities. Committed to fostering professional relationships to increase profitability and drive business results. Confident that my skills, fast-learning abilities, and drive will enable me to excel within the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Ricart Used Car Factory
06.2024 - 12.2024
- Maximized customer retention by resolving issues quickly.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed, maintained and utilized diverse client base.
Sales Consultant
Mark Wahlberg Chevrolet of Worthington
10.2023 - 04.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Sales Consultant
Bob Bell Nissan And Kia
02.2023 - 09.2023
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Negotiated purchase prices and explained sales, warranty and optional products
- Greeted customers on lot and in showroom to answer questions about brand and available inventory
- 100 contacts per day, 50 phone call, 25 emails, 25 text messages
Sales Consultant
Preston Chevrolet
06.2020 - 10.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Negotiated purchase prices and explained sales, warranty and optional products
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
- 100 Contacts per day, 50 phone calls, 25 emails, 25 text messages
Customer Service Representative
Prescription Hope
01.2018 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Gave access to over 1,500 medications for the set price of $50 per month for each medication
- Enrolled individuals into patient assistance programs to receive their medication at no cost
Forklift Operator
ODW Logistics
02.2017 - 07.2018
- Unloaded and stacked materials by raising and lowering lifting devices
- Unloaded materials and goods at designated locations for best project availability
- Transported goods between warehouse locations according to shipment and storage needs
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Performed daily logs on forklift conditions
Education
High School Diploma -
Fort Hayes Arts And Academic High School
Columbus, OH08.2014
Skills
- Team Collaboration
- Leasing Options
- Appointment Scheduling
- Customer Service and Assistance
- Pre-Owned Vehicles
- Sales Contracts
- Shipping Operations
- Loading and Unloading
- Basic Math Aptitude
- Operate Forklift
- Business Ethics
- Shipping and Receiving
- Business Problem Solutions
- Time Management
- Pharmaceutical Sales and Services
Certification
- Car Sales Consultant License
- Dealing With Confidential Information, Course Completed
- Common Sales Resources Training, Course Completed
- New Ways Of Negotiating Training, Course Completed
- OSHA Certified
- CPR Certified
Timeline
Sales Consultant
Ricart Used Car Factory
06.2024 - 12.2024
Sales Consultant
Mark Wahlberg Chevrolet of Worthington
10.2023 - 04.2024
Sales Consultant
Bob Bell Nissan And Kia
02.2023 - 09.2023
Sales Consultant
Preston Chevrolet
06.2020 - 10.2022
Customer Service Representative
Prescription Hope
01.2018 - 03.2020
Forklift Operator
ODW Logistics
02.2017 - 07.2018
High School Diploma -
Fort Hayes Arts And Academic High School
Similar Profiles
Lorenzo SamuelLorenzo Samuel
Receiving Lead at Sonny’s Car Wash FactoryReceiving Lead at Sonny’s Car Wash Factory
Jokairi PaulinoJokairi Paulino
Auto Sales Associate at Car Factory OutletAuto Sales Associate at Car Factory Outlet
Adelin PaulinoAdelin Paulino
Production Line Worker at Factory Manufacturing Car RadiatorsProduction Line Worker at Factory Manufacturing Car Radiators