Robert Dimond
South Jordan
Summary
Client-focused professional with experience in high-volume customer service and real estate, involving financial transactions and client communication. Proven ability to build trust, handle sensitive information with accuracy, and provide clear, reliable support in fast-paced environments. Seeking to begin a career in financial services with Fidelity Investments and develop long-term client relationship and financial expertise
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Server
Village Inn
South Jordan
08.2025 - Current
- Delivered high-quality customer service in fast-paced, high-volume environment, managing multiple clients simultaneously while maintaining accuracy and professionalism
- Built rapport with guests to create positiveexperiences and encourage repeat business, demonstrating strong relationship-building skills
- Increased average sales through effective upselling and personalized recommendations based on client needs
- Resolved customer concerns quickly and professionally, maintaining satisfaction and trust in high-pressure situations
Real Estate Agent
Realtypath
South Jordan
03.2025 - Current
- Obtained real estate license demonstrating knowledge of contracts, property law, and financial transactions
- Studied market trends, pricing strategies, and property valuation to support client decision-making
- Practiced client consultations, focusing on communication, trust-building, and needs assessment
- Developed understanding of negotiation strategies and transaction processes
Education
Associate of Arts - Business
Salt Lake Community College
Salt Lake City, UT 08.2025 - 03.2026
Skills
- Client Relationship Management
- Customer Service & Conflict Resolution
- Sales & Upselling Techniques
- Verbal & Written Communication
- Financial Fundamentals (Accounts, Markets, Investing Basics)
- Problem Solving in High-Pressure Environments
Languages
Spanish
Limited
Japanese
Elementary
Certification
- Real Estate License
Accomplishments
- As a server, achieved the highest average revenue per customer among peers in Utah during a peak period, demonstrating strong client engagement and service quality
- Assisted multiple clients in navigating property searches and understanding market conditions
Timeline
Server
Village Inn
08.2025 - Current
Associate of Arts - Business
Salt Lake Community College
08.2025 - 03.2026
Real Estate Agent
Realtypath
03.2025 - Current