Robert Fournier

• Led shift operations, assigned tasks, and maintained smooth front-of-house service.
• Trained new team members on service standards, de escaltions and procedures.
• Coordinated team communication to ensure accurate order flow and timely delivery.
• Improved team consistency by coaching staff on efficient service routines.

• Directed site security operations, aligning access control, patrols, and incident response with company procedures.
• Developed security protocols
• Coordinated emergency response planning with facilities, safety, and leadership teams.

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• Monitored entry points, verified identification, and enforced venue age and dress-code policies
• De-escalated tense situations using calm communication and firm, professional judgment
• Removed disruptive guests while maintaining safe, orderly bar and entrance operations
• Patrolled interior and exterior areas to identify hazards, conflicts, and unauthorized access

• Operated hand tools and power equipment to complete labor tasks safely and efficiently.
• Loaded, unloaded, and moved materials to support steady workflow across work areas.
• Inspected workspaces for hazards and maintained compliance with safety procedures.
• Assembled, staged, and organized materials to keep jobs on schedule.