Robert Gergely
London,OH
Summary
Results-oriented Assistant Supervisor highly effective at motivating employees and streamlining processes. Brings extensive industry experience, business acumen and knowledge of operations to team environment. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
24
24
years of professional experience
Work History
Assistant Supervisor
Cranemasters
Sharonville, OH
12.2022 - Current
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Filed paperwork and submitted reports to upper management.
- Delegated daily tasks to team members to optimize group productivity.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Reviewed completed work to verify consistency, quality and conformance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Coached staff members to develop long-term career goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Driver
Klb
West Jefferson, OH
04.2022 - 12.2022
- Kept accurate logs of all deliveries and trips.
- Maintained safe driving history with no critical incidents over the time I was there-year timeframe.
- Documented customer service issues, expenses, mileage and other key information.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Verified loads against bill of lading to identify and correct discrepancies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Achieved consistently high customer scores due to exceptional service.
- Saved fuel by leveraging GPS to identify faster routes.
- Reviewed work orders to perform freight movement and deliveries.
- Drove trucks to and from job sites to deliver supplies.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Planned and executed efficient routes to optimize time and fuel costs.
Professional Driver
BST Transportation
London, OH
03.2021 - 04.2022
- Kept accurate logs of all deliveries and trips.
- Maintained safe driving history with no critical incidents over 1-year timeframe.
- Maintained safe driving history with no critical incidents over 1-year timeframe.
- Planned and executed efficient routes to optimize time and fuel costs.
- Documented customer service issues, expenses, mileage and other key information.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Verified loads against bill of lading to identify and correct discrepancies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Achieved consistently high customer scores due to exceptional service.
- Saved fuel by leveraging GPS to identify faster routes.
- Reviewed work orders to perform freight movement and deliveries.
- Drove trucks to and from job sites to deliver supplies.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Lead Driver
T Marzetti
Grove City, OH
12.2016 - 03.2021
- Completed pre- and post-trip inspections of assigned equipment and vehicles.
- Organized schedules and reviewed performance of team of 7 drivers.
- Organized schedules and reviewed performance of team of 7 drivers.
- Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
- Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
- Reviewed daily manifests to coordinate efficient deliveries.
- Tracked driver behavior, timekeeping and attendance.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
- Tracked drivers and tractors to maximize utilization.
- Coordinated load planning for drivers to minimize dispatch delays.
- Developed and maintained communications systems for safety-critical information.
- Completed driver risk assessments and applied appropriate controls.
- Identified root causes and feedback outcomes by communicating with team and monitoring service delivery.
- Supported succession planning by identifying drivers with high potential for career progression.
- Collated and delivered periodic and ad hoc statistics reports to assist leadership decisions.
Professional Driver
Dave Spears
Galloway, OH
02.2014 - 12.2016
- Kept accurate logs of all deliveries and trips.
- Maintained safe driving history with no critical incidents over 2-year timeframe.
- Maintained safe driving history with no critical incidents over 2-year timeframe.
- Planned and executed efficient routes to optimize time and fuel costs.
- Documented customer service issues, expenses, mileage and other key information.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Verified loads against bill of lading to identify and correct discrepancies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Achieved consistently high customer scores due to exceptional service.
- Saved fuel by leveraging GPS to identify faster routes.
- Reviewed work orders to perform freight movement and deliveries.
- Drove trucks to and from job sites to deliver supplies.
Tow Truck Operator
Eitles
Grove City, OH
09.2012 - 02.2014
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Tied and secured loads to prevent shifting or damage to items.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Communicated with team members to coordinate efficient and accurate movements.
- Maximized team efficiency by using equipment to move materials.
- Conducted regular inspection of forklift to support safe operation.
Correctional Officer
LoCI
London, OH
08.2011 - 09.2012
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Instructed inmates on work detail and oversaw work-site transportation.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Heavy Equipment Operator
RJ Corman
London, Ohio
03.2003 - 06.2010
- Followed safety regulations while operating equipment to achieve safe conduct.
- Operated excavators and other construction equipment to properly grade land.
- Operated front end loader to move dirt and different base materials.
- Loaded and offloaded rocks, debris and other materials from heavy equipment.
- Transported materials around construction sites to work locations.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
- Operated digging and transporting equipment to efficiently fulfill project requirements.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Identified hazardous materials on job sites and took action to mitigate and enhance safety.
- Inspected faulty equipment to identify and address root causes.
- Inspected and replaced worn vehicle parts to maintain safety and longevity.
- Maintained equipment on-site with regular maintenance and repairs.
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
- Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
- Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
- Positioned or moved loads in response to hand or audio signals from crew members.
- Operated equipment to remove debris, snow or other equipment from streets and work areas.
- Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
- Connected hydraulic hoses, belts and mechanical linkages to tractors.
- Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
- Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
- Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
- Communicated with clients and studied plans and diagrams to establish work requirements.
- Checked fuel supplies at sites to verify adequate availability.
- Signaled operators to guide movement of tractor-drawn machines.
Education
High School Diploma -
West Jefferson High School
West Jefferson, OH05.2001
High School Diploma -
Tolles Career And Technical Center
Plain City, OH05.2001
Some College (No Degree) -
Johnson County Community College
Overland Park, KSSkills
- Staff Motivation and Discipline
- Process Updates
- Project Planning
- Complex Problem Solving
- Problem Resolution
- Employee Development
- Verbal and Written Communication
- Documentation and Reporting
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Administration and Reporting
- Teamwork and Collaboration
- Training and Development
- Team Leadership
- Goal Setting
- Computer Skills
- Calm Under Pressure
- Good Judgment
- Strategic Planning
- Time Management
- Process Improvement
- Customer Service
- Decision Making
- Professional and Courteous
Timeline
Assistant Supervisor
Cranemasters
12.2022 - Current
Driver
Klb
04.2022 - 12.2022
Professional Driver
BST Transportation
03.2021 - 04.2022
Lead Driver
T Marzetti
12.2016 - 03.2021
Professional Driver
Dave Spears
02.2014 - 12.2016
Tow Truck Operator
Eitles
09.2012 - 02.2014
Correctional Officer
LoCI
08.2011 - 09.2012
Heavy Equipment Operator
RJ Corman
03.2003 - 06.2010
Some College (No Degree) -
Johnson County Community College
High School Diploma -
Tolles Career And Technical Center
High School Diploma -
West Jefferson High School