Summary
Overview
Work History
Education
Skills
Timeline
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Robert Gobbell

Ashland City,TN

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Service Advisor

Cumberland International Trucks
Nashville, TN
05.2022 - 02.2024
  • Calculated materials, supplies and labor costs to develop accurate estimates and prepare work orders in a prompt, time appropriate manner.
  • Liaised between fleets, customers, and facility to expedite repairs and meet customer requirements.
  • Organize on- and off-site customer response and support.
  • Provided high level quality controls and minimized downtime to maximize revenue.
  • Coordinated with fleets and various in-house departments frequently to review qualifying service contracts and warranty coverage.
  • Assisted coaching team members and communicated responsibilities.
  • Prepared and evaluated reports to identify problem areas for improvement.

Production Supervisor

Caliber Collision
Nashville, TN
01.2018 - 05.2022
  • Work in conjunction with multiple insurance companies to complete proper repairs in a timely and cost effective manner.
  • Established and updated production schedules to meet changing demands.
  • Delegated tasks to technicians and monitored accurate and timely completion of tasks to meet project goals.
  • Work with parts and production department to effectively manage repair coordination.
  • Consolidating accounts receivables.
  • Managing direct repair accounts and quality control.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

Collision Estimator

Lyk-Nu Collision Centers
Hendersonvile, TN
01.2016 - 12.2018
  • Completed inspections, estimations and damage reports.
  • Assessed quality of all shop work to maintain solid reputation and high customer satisfaction.
  • Pursued aged payments from customers and insurance providers.

Collision Estimator

Crest Collision
Nashville, TN
11.2014 - 12.2015
  • Evaluated different repair methodologies to create collision estimates for damages.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Conducted final quality control check of vehicles prior to customer delivery.
  • Adhered to DRP insurance procedures and rates applicable to estimates.
  • Reviewed factual information to determine costs to repair applicable damages.

Collision Estimator

Prices Collision Centers L L
Nashville, TN
09.2007 - 09.2014
  • Reviewed factual information to determine costs to repair applicable damages.
  • Adhered to DRP insurance procedures and rates applicable to estimates.
  • Evaluated different repair methodologies to create collision estimates for damages.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Conducted final quality control check of vehicles prior to customer delivery.

Education

Some College (No Degree) - Graphic Design

Nossi College of Art
Madison, TN

Skills

  • Strong work ethic
  • Complex problem resolution and decision making ability
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking ability
  • Team collaboration proficiency
  • Flexible in continuous improvement processes
  • Optimizing production experience
  • Health and safety compliance knowledge
  • Knowledgeable of quality control standards
  • Inventory maintenance experience

Timeline

Service Advisor

Cumberland International Trucks
05.2022 - 02.2024

Production Supervisor

Caliber Collision
01.2018 - 05.2022

Collision Estimator

Lyk-Nu Collision Centers
01.2016 - 12.2018

Collision Estimator

Crest Collision
11.2014 - 12.2015

Collision Estimator

Prices Collision Centers L L
09.2007 - 09.2014

Some College (No Degree) - Graphic Design

Nossi College of Art

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Robert Gobbell