Summary
Overview
Work History
Education
Skills
Timeline
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Robert Horn

Summary

Dynamic sales professional with a goal-oriented mindset, recognized for boosting lead generation at McCrae Heating & Air Conditioning through innovative prospecting strategies. Skilled in customer relationship building and lead qualification, I excel at enhancing client engagement and satisfaction, driving significant growth in sales opportunities. Highly reliable team player.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

45
45
years of professional experience

Work History

Sales Lead Generator

McCrea Heating & Air Conditioning
02.2018 - 05.2025
  • Boosted sales leads by implementing effective prospecting and cold calling strategies.
  • Streamlined the lead qualification process, ensuring that high-quality prospects were identified and prioritized for further engagement.
  • Leveraged social media platforms for targeted outreach to potential clients, generating interest in our offerings while building brand recognition.
  • Optimized sales scripts and email templates for improved response rates from potential clients.

Counter Salesperson

Baker Distributing
02.2001 - 02.2018
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.

Warehouse Manager

Lennox Industries
03.1980 - 02.2001
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Education

High School Diploma -

Millburn High School
Millburn, NJ
05-1966

Skills

  • Customer relationship building
  • Goal-oriented mindset
  • Objection handling
  • Lead qualification

Timeline

Sales Lead Generator

McCrea Heating & Air Conditioning
02.2018 - 05.2025

Counter Salesperson

Baker Distributing
02.2001 - 02.2018

Warehouse Manager

Lennox Industries
03.1980 - 02.2001

High School Diploma -

Millburn High School