Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Joh

Cincinnati,United States

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

13
13
years of professional experience

Work History

Human Resources Business Partner

Hard Rock Casino Cincinnati
07.2014 - Current
  • Analyze HR metrics to drive data-informed decisions, enhancing employee engagement and retention strategies at Hard Rock Casino Cincinnati
  • Partner with department heads to align HR initiatives with business goals, fostering a culture of continuous improvement and teamwork
  • Implement creative talent acquisition strategies, leveraging digital platforms to attract top-tier candidates in the competitive casino industry
  • Provide guidance on performance management, facilitating professional growth and addressing employee concerns with empathy and discretion

Floor Supervisor

Hard Rock Casino Cincinnati
02.2013 - 07.2014
  • Supervised gaming staff, enhancing team efficiency and compliance with casino protocols
  • Resolved customer issues, boosting satisfaction and protecting casino interests
  • Monitored gaming operations, ensuring adherence to internal controls and operational standards

Floor Manager/Pencil

Hollywood Casino
01.2012 - 01.2013
  • Supervised dealers ensuring compliance with gaming laws and policies
  • Optimized staffing to balance guest service and profit goals
  • Trained dealers in multiple games, enhancing team skills
  • Managed card and dice inventory, maintaining operational efficiency

Education

Business Administration/Legal Studies Courses

Lake Superior State University
Sault Ste. Marie, MI

Skills

  • Communication
  • Public Speaking
  • Presentation
  • Negotiation
  • Customer Service
  • Strategic Planning
  • Employee Engagement
  • Organizational Development
  • Performance Management
  • Conflict Resolution

Timeline

Human Resources Business Partner

Hard Rock Casino Cincinnati
07.2014 - Current

Floor Supervisor

Hard Rock Casino Cincinnati
02.2013 - 07.2014

Floor Manager/Pencil

Hollywood Casino
01.2012 - 01.2013

Business Administration/Legal Studies Courses

Lake Superior State University
Robert Joh