ROBERT JORDAN
Advance Auto Parts
Ludlow,PA
9
years of professional experience
To be employed by a company which offers an environment where teamwork and personal growth are encouraged; which consistently challenges me to apply and develop the skills I have while providing new opportunities to learn and perform to the fullest of my potential
Work History
Assistant Store Manager
1 Year 9 Months- Supervised daily operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored staff, fostering a collaborative and efficient team environment.
- Collaborated with upper management on store layout improvements, enhancing product visibility and accessibility.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Mechanic
9 Months- Changed oil in customer vehicles to ensure optimal engine performance.
- Repaired and installed tires to enhance vehicle safety and performance
- Repair and install tires
- Serviced lights and brakes to enhance vehicle safety and functionality.
- Performed tire rotations to maintain vehicle handling and performance.
Oil Change Technician (Oil Change Tech)
8 Months- Delivered exceptional customer service in fast-paced environments
- Collaborated with fast-paced team to efficiently perform oil changes and maintain service quality.
- Conducted state safety and emissions inspections to ensure compliance with regulations and enhance vehicle performance.
- Executed tire rotation service for optimal vehicle performance
Oil Change Technician (Oil Change Tech)
7 Months- Assisted customers with inquiries and issues
- Conducted oil changes to maintain vehicle performance
- Completed tire changes to enhance vehicle safety
Forklift Truck Operator
3 Years 6 Months- Operated forklifts to move materials within warehouse, supporting timely order fulfillment.
- Executed unloading of trucks to facilitate efficient inventory management.
- Operated forklift to transport materials within the facility safely.
- Completed paperwork and entered data into computer systems for record-keeping.
Retail Sales Manager
1 Year 10 Months- Facilitated store opening to provide timely service to customers
- Completed store closing procedures to maintain safety and security
- Supervised team of employees to ensure operational efficiency and quality service
- Managed receipts and deposits to maintain accurate financial records
- Close the Store
- Take care of the Receipts and Deposits
- Delivered quality customer service to enhance shopping experience
Education
High School Diploma - General High School Curriculum
Skills
Customer Service
Team leadership
Performance management
Detail Oriented
Problem-solving
Strong Work Ethic
Quick Learner
Customer Engagement
Problem resolution
Inventory management
Timeline
Assistant Store Manager
Advance Auto Parts
10.2024 - 07.2026Read More
Mechanic
Burris Tire Inc
01.2024 - 10.2024Read More
Oil Change Technician (Oil Change Tech)
Valvoline Instant Oil Change
05.2023 - 01.2024Read More
Oil Change Technician (Oil Change Tech)
Walmart Auto Center
10.2022 - 05.2023Read More
Forklift Truck Operator
chewy
04.2019 - 10.2022Read More
Retail Sales Manager
Autozone
06.2017 - 04.2019Read More
Upper Bucks Christian School
High School Diploma from General High School Curriculum
Read More