Robert Kennedy
voorhees,NJ
Summary
Operational manager with expertise in regulatory compliance and customer service, driving efficiency and productivity improvements. Proven track record in managing plumbing and heating operations, ensuring adherence to regulations while enhancing customer satisfaction. Detail-oriented inspector recognized for thorough inspections and effective collaboration with contractors to uphold safety and local codes.
Overview
1
1
year of professional experience
Work History
Owner
Kennedy Plumbing And Heating
Voorhees, NJ
04.2025 - Current
- Managed daily operations for plumbing and heating services.
- Coordinated scheduling and dispatching for service calls.
- Maintained inventory of plumbing supplies and equipment.
- Assisted customers with inquiries and service requests.
- Developed relationships with suppliers for parts procurement.
- Trained new employees on safety and operational procedures.
- Oversaw compliance with local plumbing codes and regulations.
- Conducted routine inspections of completed service work.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed strategic plans to increase profitability and efficiency.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Collaborated with other owners on joint ventures and shared resources.
- Conducted performance reviews for employees on a regular basis.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Plumbing sub code official/inspector
Stafford township building department
Manahawkin, New Jersey
03.2024 - Current
- Executed building inspections to ensure adherence to local codes and regulations.
- Reviewed construction plans to confirm safety standards and zoning compliance.
- Collaborated with contractors to resolve inspection findings and compliance challenges.
- Prepared detailed inspection reports outlining findings and recommendations.
- Maintained precise records of inspections, permits, and compliance statuses.
- Submitted logs and paperwork promptly, ensuring timely processing.
Education
High School Diploma -
Curtis High School
Staten Island, NY06-1997
Skills
- Project management
- Compliance inspection
- Budgeting and forecasting
- Quality assurance
- Safety regulation adherence
- Customer relationship management
Custom
- I have been in business for 13 years, in the trade for 25 years total
- 5 years through 2 townships as a part time plumbing inspector
- coming up on 2 years as a current plumbing inspector Sub code official currently
Timeline
Owner
Kennedy Plumbing And Heating
04.2025 - Current
Plumbing sub code official/inspector
Stafford township building department
03.2024 - Current
High School Diploma -
Curtis High School