Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

robert koupeny

Helendale,CA

Summary

A young, Dedicated student with over 5 years of experience in retail seeking to climb the ladder of the fashion industry as a fashion merchandising major. Proven history of enhancing customer experiences and driving sales through trend analysis and product knowledge. proficient in visual merchandising and strong attention to detail, eager to leverage academic knowledge and practical expertise to contribute effectively to a dynamic fashion environment. I am looking to gain experience and a better knowledge of the professional world in this career field. On top of working well with others in a variety of settings, being the perfectionist who does not settle for mediocrity and a pleasure to have in any working environment. I also possess the ability to not only be humbled and allow myself to be taught but also the yearning and desire to learn and to be shaped and molded into the best version of myself. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

4
4
years of professional experience

Work History

SALES ASSOCIATE

Tillys
07.2022 - Current
  • Position originally seasonal, then promoted and kept as regular sales associate Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Helped customers locate products and checked store systems for merchandise at other sites
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise
  • Increased sales by offering advice on purchases and promoting additional products
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Tracked sales performance metrics to identify trends in market place.

SALES ASSOCIATE

Hollister
victorville
04.2021 - 01.2022
  • Communicated product value, quality, and style to educate and entice potential customers
  • Assisted a wider variety of customers Maintained Fitting rooms and main floor displays Assisted in organizing/cleaning the store prior to opening Assisted customers with purchases.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.

Key Holder

London Fashion Boutique
04.2020 - 04.2021
  • Responsible for running the store's register, cleanliness, dressing mannequins, assisting customers, and being the main keyholder.
  • Maintained a reliable leadership role with task management. Answered incoming sales calls and customer service calls. Stocked shelves. Maintained store organization while assisting customers shopping in store, with all necessary needs. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Organized backroom storage areas to maximize the efficiency of space utilization.
  • Provided customer service including cashiering, merchandising, and restocking shelves.
  • Verified accuracy of register tills at the beginning and end of shift.
  • Conducted regular audits on store supplies to maintain adequate inventory levels.

Education

Associate of Science - Fashion Merchandising

Chaffey College
Rancho Cucamonga, CA
05-2025

Skills

  • STRONG VERBAL AND WRITTEN COMMUNICATION
  • DETAIL ORIENTED
  • EFFECTIVE LEADING
  • EFFECTIVE COLLABORATOR
  • WORKS WELL UNDER PRESSURE
  • ABLE TO LIFT 50 POUNDS
  • TECH SAVVY
  • UPSELLING
  • PRODUCT KNOWLEDGE
  • DISPLAY SETUP
  • SALES FORECASTING
  • MERCHANDISE DISPLAY

References

References available upon request.

Timeline

SALES ASSOCIATE

Tillys
07.2022 - Current

SALES ASSOCIATE

Hollister
04.2021 - 01.2022

Key Holder

London Fashion Boutique
04.2020 - 04.2021

Associate of Science - Fashion Merchandising

Chaffey College
robert koupeny