Robert Langley
Apache Junction,AZ
Summary
Successful at excelling in fast-paced, adaptive environments. Good sales and member service abilities paired with in-depth knowledge of bank products and services. Proficient in branch operations, adapting to any given scenario and role development of co-workers. Well-versed in solving problems, communication, multitasking and conflict resolution skills.
Overview
2
2
years of professional experience
Work History
Relationship Specialist
Desert Financial Credit Union
02.2022 - Current
- Delivered exceptional member service to every member by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand the members needs and recommend relevant products and services.
- Provided accurate information about promotions, member programs, and products, helping drive high member retention.
- Work as a team player, helping other co-workers to succeed and provide feedback in ways we can all improve.
Education
No Degree - Software Engineering
Arizona State University
Tempe, AZ 08.2023 - Current
High School Diploma -
Desert Ridge High School
Mesa, AZ2016
Skills
- Strong Performance Goals
- Collaborative Environment
- Fast Learner
- Easily Adaptive
- Knowledge of Branch Operations
- Emotional Intelligence
- Proactive Problem Solving
Accomplishments
- Achieved top performer in credit card sales through effective product knowledge and understanding the needs of our members.
- Improved the sales of co-workers in teaching techniques and efficient ways to communicate products with members.
- Exceeded monthly revenue goals since being a Relationship Specialist.
- Ability to perform audits
Languages
French
Full Professional
Timeline
No Degree - Software Engineering
Arizona State University
08.2023 - Current
Relationship Specialist
Desert Financial Credit Union
02.2022 - Current
High School Diploma -
Desert Ridge High School
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