Robert L Coverstone
Lowes Home Centers
Venice,FL
52
years of professional experience
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Sales Associate
4 Years 5 Months- Assisted customers in product selection, providing exceptional service and product knowledge.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Maintained organized sales floor, ensuring merchandise was well-displayed and accessible.
- Collaborated with team members to achieve store sales goals and improve overall performance.
District Manager
24 Years 1 Month- Implemented strategic initiatives to optimize sales performance and customer satisfaction.
- Led multi-site operations to enhance efficiency and productivity across district locations.
- Developed training programs for staff, improving team competency and service delivery standards.
- Analyzed market trends to inform product positioning and competitive strategies within the district.
Vice President of Operations
7 Months- Implemented strategic initiatives to optimize supply chain management and improve service delivery.
- Oversaw cross-functional teams in executing large-scale projects, ensuring alignment with corporate objectives.
- Developed and maintained key performance indicators to monitor operational effectiveness and drive improvements.
- Streamlined operational processes to enhance efficiency and reduce costs.
District Sales Manager
5 Years 10 Months- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Fostered relationships with key clients, ensuring high levels of satisfaction and repeat business.
- Led training programs for new sales representatives, improving team performance and product knowledge.
- Analyzed market trends and competitor activities to identify opportunities for business expansion.
Area Sales Manager
14 Years 2 Months- Managed a $4 million territory
- Trained new associates on company policies and sales techniques.
- As senior sales manager assisted Regional manager with 15 other District Sales Managers in 11 Midwest states
- Open New core accounts, Budget Blinds and new National account and conduct all training
- Call on accounts such as JcPenney, Home Depot, and independent core accounts.
- Currently have 3 account channels up and others close behind:
- Direct Sales to retail Core accounts (currently have one new account on trip to Vegas)
- Build on customer's relationship every day
- Sell and manage the rollout of new programs to all channels (Enlightened style, Ultimate, and Kathy Ireland).
Sales Associate
13 Years 6 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Provided product knowledge to customers, facilitating informed purchasing decisions.
- Collaborated with team members to optimize store layout and product displays.
CEO
21 Years 2 Months- Created an atmosphere of open communication through group meetings as well as one on one conversation.
- Developed long and short-term goals for each store individually as well as the total company.
- Employee selection and hiring.
- Managed fabricating division for custom verticals and Comfortex cellular shades
- ManagedEffectively managed as many as 30 employees and supervised managers at 3 locations.
- Full service installation department (Draperies, Valances, Blinds and window treatments of all
- Manage all payroll responsibilities
- Sales/marketing Responsibilities
- Direct sales to retail and wholesale customers
- Developed and maintained clients in the building management and architectural/design industries
- Successfully developed and implemented marketing strategies for retail and wholesale markets.
- Managed sales team through individual developmental planning and sales goals
- Analyzed sales data and implemented strategic results
- Handled performance problems
- Products and manufacturing
- Managed retail and wholesale manufacturing department
- Determine product pricing and discounting
- Developed and managed internet web site www.blindstogo.com
Manager
3 Years- Responsible for external functions of a drapery and wholesale jobber fabric business.
- Supervised installers; purchased fabric; direct customer contact for measuring and installation functions.
- Managed drapery and blind installation department.
- Work with designers on final projects
Education
BA - Marketing
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Accomplishments
- Selected to President’s Council, 1999: #1 Salesperson National Accounts Group, Hunter Douglas and M & B products combined.
- Developed and maintained internet web site (www.blindstogo.com) Division of Window wear
- Selected to President’s Council, 2001: #1 Regional Salesperson
- Highest dollar volume increase in 4th quarter 2001 for all national accounts
- Help develop computer system (Pic software) to process order for Window Wear Warehouse retail stores
- PIP Certification (Hunter douglas)
- FSI Certification (Hunter Douglas)
Timeline
Sales Associate
Lowes Home Centers
03.2022 - CurrentRead More
Vice President of Operations
Vertidrape Inc
06.2021 - 01.2022Read More
District Sales Manager
Norman Window Fashions
12.2013 - 10.2019Read More
Sales Associate
Restoration Hardware
01.2000 - 07.2013Read More
District Manager
Hunter Douglas
09.1999 - 10.2023Read More
Area Sales Manager
Custom Brands Group (Division of Hunter Douglas Window Fashion)
08.1999 - 10.2013Read More
CEO
Window Wear Warehouse / Fernchar Textile, Inc / Blinds To Go
05.1978 - 07.1999Read More
Manager
Fernchar Textiles, Inc
01.1975 - 01.1978Read More
University of Illinois
BA from Marketing
Read More
President council 3 years
PIP Certification
OIN Install certificate