Robert Leo
Townsend,Massachusetts
Summary
Senior Branch Manager with over 28 years of progressive experience improving business processes, increasing revenue and retaining loyal customers. Strengths include financial administration, team leadership and team building.
Overview
23
23
years of professional experience
Work History
Branch Manager
Lansing Building Products
Fitchburg, MA
02.2019 - 11.2021
- Annual Branch Sales $14 million increased from $8million in 2+ years
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Reviewed and explained monthly P&L statements
Sales/Quotes Manager
Brockway Smith Co. Aka Brosco
Wilmington, MA
10.1997 - 06.2018
- At Brosco held other titles during my tenture: Whse Supervisor,Shop operations Supervisor.Stock Sales Supervisor and Non Stock Purchasing Supervisor.
- Maintained friendly and professional customer interactions.
- Brought in over $40 million in Non Stock sales annually with 10-15% increase yearly.
- Had 32 employees in Sales and Purchasing dept. that i was responsible for.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Supported sales staff by providing market trends, account analyses and new product information.
- Researched competitor marketing trends and prices using data analysis.
- Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
- Monitored company budgets by comparing campaign results to financial forecasts.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Prepared quotes for new products and services and composed budgets.
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
- Performed forecasting to identify necessary changes for supply chain business.
- Performed payroll responsibilities every week by correcting any variances and scheduling conflicts.
Education
High School Diploma -
Lowell High School
Lowell, MA06.1985
Skills
- Management of Financial Resources
- Staff Recruitment and Hiring
- Property Maintenance
- Coaching and Mentoring,Conflict resolution
- Business Development
- Professional Relationships
- Shift Scheduling
- Repair Planning
- Event Planning
- Branch Operations Management,Equipment Replacement
- Problem Anticipation and Resolution,Complaints Investigation
Timeline
Branch Manager
Lansing Building Products
02.2019 - 11.2021
Sales/Quotes Manager
Brockway Smith Co. Aka Brosco
10.1997 - 06.2018
High School Diploma -
Lowell High School
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