Robert Lopez
El Paso
Summary
Dynamic associate with a proven track record at El Paso Pipe and Pump, excelling in sales team leadership and bilingual communication. Expert in fostering client relationships and driving team performance, consistently surpassing targets. Skilled in motivational techniques and adapting to new trends, ensuring top-notch customer service and innovative solutions.
Overview
11
11
years of professional experience
Work History
Inside Sales Manager
El Paso Pipe and Pump
06.2018 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managing sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
Mobile Technician
Hose Power USA
03.2014 - 06.2018
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Developed customized solutions when standard fixes were insufficient, showcasing adaptability in problem-solving capabilities to assist customer.
- Expanded expertise by staying current on emerging trends in mobile technology and repair techniques on hydraulic hoses, fittings, and piping.
- Meticulously documented repair procedures, contributing to an extensive knowledge base within the team and cliental.
Education
High School Diploma -
Ysleta High School
El Paso, TX05-2010
Skills
- Motivational skills
- Sales team leadership
- Bilingual
- Action oriented
Timeline
Inside Sales Manager
El Paso Pipe and Pump
06.2018 - Current
Mobile Technician
Hose Power USA
03.2014 - 06.2018
High School Diploma -
Ysleta High School
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