Robert Marshall Barnett
Big Brothers Big Sisters of Northwest Ohio
Solon,USA
11
years of professional experience
Recent graduate bringing customer service, communication, and steady coordination to client-facing support work. Background in handling questions, organizing shared spaces, and maintaining accurate records. Supports consistent follow-up, clear documentation, and a welcoming experience for clients. Well-suited to managing day-to-day case activity with reliability, structure, and calm problem-solving.
Work History
Intern
3 Months- Led and facilitated engaging group activities for youth aged 9-12.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Prepared project presentations and reports to assist senior staff.
- Facilitated communication between mentors and mentees to foster positive relationships.
- Provided administrative support, ensuring accurate record-keeping for program activities.
Sales Associate / Assistant Manager
1 Year 4 Months- Guided customers in product selection and facilitated purchase transactions
- Processed transactions and ensured accurate cash handling
- Opened and closed the store, including overseeing end-of-day procedures
- Maintained cleanliness and organization of aisles and displays
- Managed between 3–4 workers per shift
- August 2024 - December 2025
Line Cook/Certified Trainer
6 Years 7 Months- Prepared, cooked, and plated food in a fast-paced kitchen environment
- Trained new kitchen staff, facilitating a smooth onboarding process
- Maintained cleanliness in kitchen and prep areas to meet safety standards
- Weighed, portioned, and labeled products to ensure readiness for service
- January 2019 - August 2025 (Seasonal after 2024)
Delivery Driver
4 Months- Delivered orders accurately and promptly to customer locations
- Organized and packaged orders to optimize delivery routes
- Supported store operations by maintaining cleanliness and preparing inventory during downtime
- January 2022 - May 2022
Lifeguard & Swim Instructor
3 Years 6 Months- Taught individual and group swim lessons for age groups ranging from children to adults, enhancing swimming skills for 1-15 participants per session
- Monitored pool safety, ensuring compliance with facility rules to maintain a secure environment for all patrons
- Conducted routine cleaning and maintenance of pool areas, promoting a safe and hygienic swimming environment
- February 2016 - August 2019
Cashier
1 Year- Operated POS system to efficiently process customer transactions
- Stocked and organized shelves and displays to enhance product accessibility
- Provided customer support while ensuring store cleanliness and welcoming atmosphere
- February 2018 - February 2019
Education
Bachelor of Science - Criminal Justice, Communication Minor
Skills
Customer service
Cash handling
Opening and closing procedures
POS transaction processing
Inventory control
Team leadership
Staff training and development
Employee onboarding
Conflict resolution
Timeline
Intern
Big Brothers Big Sisters of Northwest Ohio
05.2026 - 08.2026Read More
Sales Associate / Assistant Manager
Dollar Tree
08.2024 - 12.2025Read More
Delivery Driver
Domino's
01.2022 - 05.2022Read More
Line Cook/Certified Trainer
Buffalo Wild Wings
01.2019 - 08.2025Read More
Cashier
CVS Health
02.2018 - 02.2019Read More
Lifeguard & Swim Instructor
City of Solon Recreation Department
02.2016 - 08.2019Read More
Bowling Green State University
Bachelor of Science from Criminal Justice, Communication Minor
Read More