Robert McLemore
Shreveport,Louisiana
Summary
Strategic General Manager skilled in operational efficiency and team management. Implements policies that boost productivity and enhance customer satisfaction. Focused on delivering exceptional customer experiences to drive revenue growth. Coordinates resources effectively to meet business and customer demands.
Overview
19
19
years of professional experience
Work History
General Manager
Interactive NetworkDealir
Shreveport, Louisiana
02.2024 - 01.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational policies that improved overall productivity.
- Oversaw daily operations to maintain efficient workflow and enhance productivity.
- Managed staff schedules and delegated tasks to maximize team performance.
- Analyzed performance metrics to identify and address areas for improvement.
General Manager / General Sales Manger
Land Rover Shreverport
Shreveport, Louisiana
12.2015 - 05.2022
- Oversaw daily operations of Land Rover Shreveport dealership.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed team of sales and service staff to enhance customer experience.
- Led team meetings to discuss performance and operational improvements.
- Coordinated inventory management and vehicle procurement processes.
- Developed and implemented training programs for new employees.
- Established and maintained effective communication with staff members to ensure efficient operations.
Internet Sales Manager
Holmes Honda
Shreveport, Louisiana
11.2008 - 12.2015
- Managed online sales strategies to enhance customer engagement and drive traffic.
- Analyzed customer data to identify trends in web traffic and purchasing behavior, informing sales strategies. nc vv
- Engaged with customers, delivering professional and polite support to enhance sales and service experience.
- Oversaw inventory management for online listings to ensure accurate product availability.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Identified opportunities for improvement in website design and usability.
- Negotiated product sales and trade-in deals, maximizing profitability for the company.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
- Coordinated automotive deliveries with vendors and customers to ensure timely arrival. with vendors and customers.
Sales Executive
Jack O'Diamonds Honda
Tyler, Texas
10.2005 - 02.2008
- Developed strong relationships with customers to enhance satisfaction and loyalty.
- Utilized CRM software to track leads and follow up with potential buyers.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Managed customer inquiries and provided timely information regarding vehicle options.
Education
High School Diploma -
Louisiana State University Shreveport
Shreveport, LASkills
- Sales management
- Sales analysis
- Customer relationship management
- Budget management
- Staff scheduling
- Inventory control
- Operational policy development
Accomplishments
- Land Rover Pinnacle Award 2018/2019
- Honda Sales Leadership Sales Award four years 2026-2029
Timeline
General Manager
Interactive NetworkDealir
02.2024 - 01.2025
General Manager / General Sales Manger
Land Rover Shreverport
12.2015 - 05.2022
Internet Sales Manager
Holmes Honda
11.2008 - 12.2015
Sales Executive
Jack O'Diamonds Honda
10.2005 - 02.2008
High School Diploma -
Louisiana State University Shreveport