Summary
Overview
Work History
Education
Skills
Timeline
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Robert McQuay

College Station,TX

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Retail Sales Specialist

Lowe's
College Station, TX
04.2020 - Current
  • Handled in-store purchase payment processing with cash and credit cards.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Mentored and trained 15 sales associates for two store locations

Construction Laborer

WMS Construction
College Station, TX
09.2015 - 07.2019
  • Utilized hammers, saws, squares, levels and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Observed safety regulations on job sites to minimize accidents.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.

Education

High School Diploma -

Iola High School
Iola, TX
05.2014

Skills

  • Order Processing
  • Exceeding Customer Expectations
  • Cash Handling
  • Security Practices
  • Providing Feedback
  • Persuasive Selling
  • Time Management
  • Merchandising
  • Stocking and Receiving
  • Customer Service
  • Building Customer Loyalty
  • Available Nights, Weekends and Holidays

Timeline

Retail Sales Specialist

Lowe's
04.2020 - Current

Construction Laborer

WMS Construction
09.2015 - 07.2019

High School Diploma -

Iola High School

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Robert McQuay