Robert Mitchell
Corona,NY
Summary
Proven Sales Associate with a track record of driving sales growth and exceeding targets at John Starks Kia through exceptional customer service and product sales skills. Expert in client account management and problem-solving, adept at building lasting customer relationships. Demonstrates strong multi-tasking strength and sales expertise to deliver outstanding results as an F&I manager.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
John Starks Kia
01.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about vehicles, accessories, and payment options.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
AutoWorld Kia
02.2011 - 01.2020
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
No Degree - Automotive Technology
NY Auto And Diesel Institute
Queens, NY05.2008
Associate of Science - Accounting And Finance
St.francis College
Brooklyn, NY09.1988
High School Diploma -
St.francis Prep
Queens, NY06.1986
Skills
- Sales Development
- Customer Needs Assessment
- Product Sales
- Order Processing
- Business Development
- Client Account Management
- Upselling
- Cold-calling
- Excellent people skills
- Meeting deadlines
- Problem-Solving
- Multi-tasking strength
- Sales expertise
Accomplishments
USMC active duty from 1988 to 1992
Certification
- F&I cetification, Finance manager Training - august 2024 sept 2024
Timeline
Sales Associate
John Starks Kia
01.2024 - Current
Sales Associate
AutoWorld Kia
02.2011 - 01.2020
No Degree - Automotive Technology
NY Auto And Diesel Institute
Associate of Science - Accounting And Finance
St.francis College
High School Diploma -
St.francis Prep
- F&I cetification, Finance manager Training - august 2024 sept 2024
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