Results-driven manager skilled in optimizing workflows and ensuring compliance with industry standards. Known for effective communication and problem-solving abilities, contributing to improved team performance and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Chick-fil-A
San Antonio
12.2022 - Current
Led team through organizational change and crisis situations to ensure stability and continuity.
Oversaw daily operations and enhanced customer service for team members.
Evaluated staff performance and resolved issues to maintain team effectiveness.
Coached, mentored and trained team members in order to improve their job performance.
Trained new employees on company standards and operational procedures.
Developed strategies to improve workflow and streamline processes effectively.
Implemented quality control measures to uphold food safety standards.
Monitored equipment functionality and scheduled maintenance.
Ensured compliance with all applicable laws, regulations, industry standards.
Laborer
Lighthouse Christian Temple
San Antonio
01.2015 - Current
Used picks and shovels to dig, spread, and level dirt and gravel.
Operated various tools for maintenance and repair tasks.
Operated and maintained a variety of equipment including hand and power tools.
Restored work area post-job by disposing of debris and maintaining a tidy environment.
Followed safety protocols to ensure a secure working environment.
Supported event and service preparations by assisting with setup and teardown activities.
Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Ensured cleanliness and organization of church facilities and grounds for community use.
Education
High School Diploma -
South San Antonio HS
San Antonio, TX
05-2022
Some College (No Degree) - Kinesiology
Palo Alto College
San Antonio, TX
Skills
Team leadership
Staff training
Decision-making
Task delegation
Operational efficiency
Workflow optimization
Quality control
Time management
Work prioritization
Effective communication
Problem solving
Relationship building
Certification
Electrical Apprenticeship License
Drivers License
Affiliations
Volunteer Renovation work , Basketball , Musician (Guitar & Piano)