Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Robert Mount

Pearl City

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
06.2022 - 08.2023
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of sales floor displays.
  • Participated in inventory management, including stock replenishment and rotation.
  • Engaged with customers to ensure a positive shopping experience.
  • Collaborated with team members to achieve daily sales goals.
  • Adapted quickly to new products and promotions for effective customer communication.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Learned store policies and procedures to enhance operational efficiency.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Listened to customer needs and desires to identify and recommend optimal products.

Security Officer

Family Members
02.2021 - 04.2021
  • Monitored premises to ensure safety and security of family members and property.
  • Conducted regular patrols to identify potential security risks and suspicious activities.
  • Provided support during family events, ensuring a secure environment for guests and attendees.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises on foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Education

Rogers High School
Puyallup, WA
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Client service
  • Conflict resolution
  • Product sales
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Guest relations
  • Order processing
  • Product promotions
  • Cold calling
  • Customer engagement
  • Task prioritization
  • Calm demeanor
  • Written and oral communication skills
  • Reading comprehension skills

Languages

English
Native or Bilingual
Spanish
Elementary

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy helping others and giving back to the community
  • Graphic Design
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Coding and Programming
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Video Game Design
  • Digital Art and Animation
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Sales Associate

Walmart
06.2022 - 08.2023

Security Officer

Family Members
02.2021 - 04.2021

Rogers High School

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