Robert A. Nika
Springfield,US
Summary
Motivated Customer Service and Sales Professional experienced in building strong customer relationships and understanding diverse needs. Achieved sales growth through effective communication and engagement strategies, fostering rapport with clients. Committed to delivering exceptional service and managing multiple priorities to exceed team goals.
Overview
15
15
years of professional experience
Work History
Territory Manager
Koerner Distributor
Springfield, US
12.2020 - 09.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Developed strong account relationships through consistent communication and rapport building.
- Oversaw account management to enhance client retention and expand business share.
- Collaborated with vendors and suppliers to ensure timely product and service delivery.
- Achieved PFP goals consistently by following established performance metrics.
- Communicated product quality and market comparisons by creating sales presentations.
Wine and Spirits Assistant Manager
Hy-Vee
Springfield, US
01.2015 - 12.2019
- Collaborated with vendors to establish and manage inventory.
- Faced products on shelves to ensure visibility and accessibility for customers.
- Supported customers by providing product information and assistance.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained inventory levels by regularly checking and replenishing stock.
- Conducted regular inventory counts to ensure accurate stock levels.
- Set up displays.
- Monitored cash intake and deposit records to enhance accuracy and minimize discrepancies.
Amazon Sales
Self Employed
Springfield, US
01.2015 - 09.2017
- Facilitated buying and selling of items on Amazon, enhancing product availability.
- Identified and secured bulk inventory deals for resale, maximizing profit margins.
- Coordinated time management to ensure timely completion of all tasks.
- Collaborated with team members to achieve goals in a timely manner in fast-paced environments.
Maintenance Technician
Green Family Stores
01.2011 - 01.2015
- Assisted and worked Supported general construction efforts by collaborating with the team on site..
- Performed lawn and ground maintenance tasks, such as mowing and landscaping..
- Provided thorough car detailing to enhance vehicle appearance and customer satisfaction..
- Executed daily job tasks as instructed by the supervisor.
- Executed daily job tasks and duties per supervisor instructions to ensure operational efficiency.
- Assisted with general construction projects to support timely project completion.
- Maintained restroom functionality by repairing leaking faucets and clogged toilets, enhancing user satisfaction.
- Car detailing and line.
Education
Bachelor of Science - Kinesiology
Southern Illinois University Edwardsville
Edwardsville, IllinoisAssociates Degree - Science
Lincoln Land Community College
Springfield, IllinoisSkills
- Territory management
- Sales strategy
- Sales forecasting
- Account management
- Customer relationship management
- Market analysis
- Time management
- Collaboration
- Effective communication
- Relationship building
- Problem solving
- Critical thinking
- Microsoft Excel
- Microsoft Word
- Team collaboration
- Customer service
- Relationship building
Awards
- Head Varsity Baseball Coach, Girard High School, 2008
- Dean's List, Southern Illinois University Edwardsville, 3 Semesters
- General Assembly Scholarship, 2006-2007
- Lincoln Land Community College – Baseball Scholarship, 2003-2005
Coaching
Head Varsity Baseball Coach, Girard High School, 2008, Develop and organize practice plans., Monitor students' academic performance.
Timeline
Territory Manager
Koerner Distributor
12.2020 - 09.2025
Wine and Spirits Assistant Manager
Hy-Vee
01.2015 - 12.2019
Amazon Sales
Self Employed
01.2015 - 09.2017
Maintenance Technician
Green Family Stores
01.2011 - 01.2015
Bachelor of Science - Kinesiology
Southern Illinois University Edwardsville
Associates Degree - Science
Lincoln Land Community College