Robert Nisi
Hanahan,South Carolina
Summary
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Semper Fi Powerwashing
06.2019 - 06.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined business operations for increased efficiency, implementing new processes and procedures.
Assistant Manager
Frutta Bowls
12.2018 - 04.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor of Science - Finance
College of Charleston
Charleston, SC05.2025
Associate of Science - Business Administration
Brookdale Community College
Lincroft, NJ05.2023
Skills
- Operations Management
- Product and Service Knowledge
- Task Delegation
- Customer Relationship Management (CRM)
- Business Administration
- Marketing Knowledge
- Sales Strategies
- Interpersonal skills
Timeline
Assistant Manager
Semper Fi Powerwashing
06.2019 - 06.2023
Assistant Manager
Frutta Bowls
12.2018 - 04.2022
Bachelor of Science - Finance
College of Charleston
Associate of Science - Business Administration
Brookdale Community College
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