
I am a result driven individual with a background in education, warehouse management and support, and human resources. I understand how to manage workflow, build rapport with peers and clients, and motivate others to help achieve both small and wider reaching goals.
• Manage a team of associates (5-30) to ensure our team meet our daily/weekly objectives.
• Complete administrative reports including hourly progress reports to monitor goals.
• Complete bridges if we do not meet goals and explain issues we encountered.
• Build rapport with various other departments to ensure smooth operations.
• Help Inbound and Outbound break the processed freight record twice during the tenure.
• Ensured attendance was submitted on time during shift.
• Assist employees with time card issues including helping code time off and giving back time if mistakes were made on our part.
• Manage and maintain inventory for prizes/merchandise.
• Reduced incoming trouble tickets by implementing tools created by me and the team.
• Managed 20 tickets and 30 associates per day.
• Complete various tasks including stowing. staging and, 'waterspidering'.
• Ensure rate stayed within appropriate range.
• Verify information pertaining to drivers entering and exiting the warehouse.
• Build a wide network of employees from all shifts.
• Helped ensured shift was ran efficiently when managers were not on floor.
• Helped ensure 10-15 delivery drivers left on time with minimal delays daily.
• Employee of the month during my tenure.
• Was consistently one of the top performers for all shifts I worked.
• Create engaging and appropriate activities to improve in problem areas.
• Identify strengths and build upon them.
• Saw a measurable rise in students reading levels (sometimes improving a entire grade level).
• Create and maintain rapport with both student and parents and give weekly progress reports.
• Managed three clients weekly, all with different needs and subjects.
• Saw a student go from 40 words a minute with minimal comprehension to 60 words a minute with a high level of comprehension (based on worksheets and questions based on story).
• Saw a student go from a 1st grade reading level to a 3rd grade reading level.
• Work with students to improve reading level or proficiency in math.
• Teach lesson to students who may have been absent.
• Work with ELL students to improve their reading comprehension and cadence.
• Collaborated with teacher to create personalized lesson plans to help improve student's reading levels.
• Build rapport with students and facility to help foster a strong network of support if needed.
• Saw an ELL students go from a 1st grade reading level to a 4th grade reading level, matching the classes overall reading level.
• Saw students multiplication scores vastly improve during my tenure in both classes tutored.
• Complete office tasks (faxing paperwork, filing, phone calls).
• Working with facility to resolve simple clerical issues (mail, emails, opening locked doors).
• Deliver mail to and from my department in an efficient manner.