Robert Petrlak

Seasoned technically proficient security professional with extensive tested experience in Sales Engineering, Security Sales Management and General Management disciplines, Pre and Post Sales design and support, Customer Support, Account Management and Complex Security Systems design. Demonstrated professional skill-set with over 25+ years of multifaceted experience in the Physical Security industry space including design, manufacturing, Regional Sales, Management, Product Management, Sales Engineering, Production Management along with implementing business process improvements, production improvements and a winning sales track record of consistently increasing sales revenues year-over-year as an RSM. Direct successes assessing business and production processes to find sustainable methods that reduce cost, improve overall quality or produce greater value for the customer. Wide variety of experience in product development, punch list requirements, specifications, product production road maps and marketing collateral. Designed product surveys, requirements list, proof of concepts, total system design, BOMs and post-sales support and training. Extensive hardware and software product design experience for security products used in residential, commercial and municipal spaces. Out of the box thinking to leverage customer’s use of product to develop improved value and client retention. Identify opportunities of product extensions to meet market hardened niches enabling penetration within key segments. Deep experience with numerous security technologies and honed expertise including: Physical access, Intrusion, IP-video, integration, biometrics, IoT wireless, IoT products, complex security system design. Wide background assisting integrators, distributors, dealers, end-users and others by providing sales, service and technical assistance support or in-depth training. Currently or previously certified for Telit, Quectel, HID PACs/PIV HW and SW products, OSDP, FIPS-201 PVCLas, Genetec Omnicast, Software House, Bosch Intrusion, Lenel Core Installer, Honeywell Access, Exacq, Mercury hardware and other brands. Designed for and specified major security brands such as HID, Lenel, Genetec, C-Cure, DMP, Brivo, Kantech, Aiphone, Suprema, Secugen, Axis, Bosch, Panasonic, Salto, Cloud-based systems and IoT proprietary designs – Held Florida FASA/BASA license #61119. Previously certified for Genetec, Lenel, Bosch, Suprema and others.

Experienced with troubleshooting complex technical issues, providing effective solutions to enhance product performance. Utilizes strong analytical skills and technical knowledge to ensure optimal functionality and customer satisfaction. Track record of collaborating with cross-functional teams and maintaining high standards of support. Versatile Product Engineer with 15-year background designing security products and corresponding manufacturing activities. Polished in building digital models of concepts, testing, and creating prototypes and selecting appropriate materials for manufacturing. Proficient in CAD and CAM software. Focused and results-oriented professional possessing strong communication and motivational skills.

• Held Florida FASA/BASA license #61119
• Previously certified for Genetec, Lenel, Bosch, Suprema and others.