Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Prentice

Rochester,NH

Summary

Seasoned Used Car Director with proven leadership in managing sales teams, appraising and pricing vehicles, and developing successful marketing strategies. Skills include customer relationship management, inventory control, and negotiation. Significant impact on previous workplaces through increased efficiency in operations and boosted sales performance.

Overview

23
23
years of professional experience

Work History

Used Car Director

Marc Motors Nissan, CDJR
Sanford, Maine
02.2019 - 10.2024
  • Developed and implemented strategies to increase the sale of used cars.
  • Monitored market trends for pricing of used vehicles.
  • Maintained a consistent inventory of quality used cars.
  • Ensured compliance with all applicable laws governing the sale of used cars.
  • Analyzed customer feedback to identify areas for improvement in sales processes.
  • Conducted regular meetings with sales staff to review goals and objectives.
  • Provided technical support and guidance to service technicians when needed.
  • Negotiated purchase contracts with other dealerships or individuals selling used vehicles.
  • Inspected vehicles prior to delivery, ensuring they meet safety standards and customer expectations.
  • Created marketing campaigns designed to attract more buyers for used cars.
  • Resolved customer complaints regarding vehicle condition or pricing issues.
  • Prepared detailed appraisals of trade-in vehicles as part of the negotiation process.
  • Identified opportunities for cost savings through improved purchasing practices.
  • Recruited, trained, and managed a team of sales associates focused on selling pre-owned vehicles.
  • Organized promotional events to showcase featured models from our inventory.
  • Created necessary documentation for used car sales.
  • Negotiated vehicle pricing with customers and communicated contract terms.
  • Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
  • Manage customer complaint escalations and fostered resolution.
  • Collaborated with general manager to establish monthly goals, analyzing results and reporting sales and trends with 100% accuracy.
  • Achieved increase in new and used car sales. ?
  • Spearheaded incentives and marketing campaigns.
  • Recommended vehicle makes and models to suit customer needs and budget requirements.
  • Maximized dealership profits by selling cars.
  • Increased new and used car sales.
  • Maintained quality of stock and oversaw timely reconditioning to promote quick turnarounds.
  • Followed used car sales regulations when overseeing business operations.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Developed and expanded wholesale database to maximize proceeds and meet business plans.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.

Used Car Manager

Somersworth Nissan, Hyundai/ Concord, Salem Nissan
Somersworth, NH
01.2002 - 01.2019
  • Organized paperwork for vehicle purchases and monitored inventory levels to ensure accurate stock records.
  • Analyzed market trends and competitor data in order to identify opportunities for improvement.
  • Negotiated prices with customers, ensuring profitability while providing excellent customer service.
  • Performed inspections on incoming vehicles, verifying condition reports prior to sale.
  • Ensured compliance with all local state laws related to vehicle registration, title transfers.
  • Created necessary documentation for used car sales.
  • Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
  • Achieved increase in new and used car sales. ?
  • Recommended vehicle makes and models to suit customer needs and budget requirements.
  • Increased new and used car sales.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.

Education

High School Diploma -

Wells High School
Wells, ME
06-1989

Marine Biology

University of Maine
Orono, ME

Skills

  • Auto inventory monitoring
  • Facilitating staff meetings
  • Auto sales negotiation
  • Used car market expertise
  • Pricing strategy
  • Operations Management
  • Inventory databases
  • Profit maximization

References

References available upon request.

Timeline

Used Car Director

Marc Motors Nissan, CDJR
02.2019 - 10.2024

Used Car Manager

Somersworth Nissan, Hyundai/ Concord, Salem Nissan
01.2002 - 01.2019

High School Diploma -

Wells High School

Marine Biology

University of Maine

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Robert Prentice