Mike Wadhwa
Wyckoff,New Jersey
Summary
Accomplished Used Car Director with 20 years of experience in supervising sales staff, motivating employees, and managing business operations. Talented in developing performance standards and holding employees accountable for meeting objectives. Focused on devising marketing and promotional budgets to target consumers and increase sales.
Overview
20
20
years of professional experience
Work History
Used Car Director
Nielsen Ford/CDJR of Morristown
12.2023 - Current
- Established rigorous vehicle inspection processes to ensure quality and reliability of pre-owned inventory.
- Spearheaded cross-departmental initiatives to improve overall dealership performance, resulting in increased profitability.
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Analyzed market trends and adjusted inventory accordingly, maximizing profit potential and minimizing aged inventory risks.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Used Car Sales Manager
Infiniti of Englewood
10.2020 - 11.2023
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Managed inventory effectively for optimal turnover rate and profitability.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
Used Car Sales Manager
Open Road Mazda/Cadillac
09.2015 - 10.2020
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Increased used car sales by developing and implementing effective marketing strategies.
- Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
- Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.
Used Sales Associate & Used Sales Manager
Route 23 Honda
02.2005 - 09.2015
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Created a positive work environment that fostered teamwork, productivity, and employee retention.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Skills
- Customer relationship management
- Employee performance assessment
- Pricing strategy
- Sales team development
- Used car market expertise
- Profit maximization
- Vehicle appraisal
- Auto inventory monitoring
- Auto sales negotiation
- Managing operations
Personal Information
Total Experience: Experienced Sales Manager who has a high level of drive and dedication. Adept in training and motivating sales personnel and exceeding all sales goals. Highly Energetic and friendly personality that can adapt to any work environment. Excellent communication skills.
Timeline
Used Car Director
Nielsen Ford/CDJR of Morristown
12.2023 - Current
Used Car Sales Manager
Infiniti of Englewood
10.2020 - 11.2023
Used Car Sales Manager
Open Road Mazda/Cadillac
09.2015 - 10.2020
Used Sales Associate & Used Sales Manager
Route 23 Honda
02.2005 - 09.2015
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