Robert Prescott
White Non Hispanic,Texas
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
5 Years in the U.S Army as an Artillery crew member, and lead scout.
My experience in the Army along with 26 total month's spent in Iraq taught me to handle high stree situations with a cool collective demeanor.
I can easily work with all types of personalities to achieve a common goal.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Fullco Machine
Odessa, TX
03.2009 - Current
- Guided management and supervisory staff to promote smooth operations.
- Manages day to day operations of the company
- Maintains good working relations with customers as well as vendors.
- Performs all aspects of inside/outside sales.
- Key factor in achieving API Q1/6A certification for the company.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Led employee evaluations with constructive feedback to boost performance.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Education
High School Diploma -
Midland High School
Midland, MI05-2000
Skills
- Customer Retention
- Supply Chain Management
- Service Quality Improvement
- Quality Management
- Loss Prevention
- Staff Supervision
- Operations Oversight
- Customer Relationship Management
- Project Management
- Vendor Sourcing
- Schedule Management
- Sales
- Skilled Negotiator
- Team Player
Certification
- API Q1/6A certification.
- ISO 9001
Timeline
General Manager
Fullco Machine
03.2009 - Current
High School Diploma -
Midland High School
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